Price Table disappear

This topic contains 4 replies, has 2 voices, and was last updated by RolSocial RolSocial 6 years, 10 months ago.

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  • #5995
    RolSocial
    RolSocial
    Participant

    Why disappear the price bar when I use it? Don’t appear until I close and open the settings again

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    #6005
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    I need a bit more information on this.

    – Was it working before?
    – Did you install any new plugins or anything else that might have caused the issue?
    – Can you provide an url where I can look at the problem?
    – Can you please also provide temporary back-end and FTP access in case I need it?

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #6006
    RolSocial
    RolSocial
    Participant

    Hi Ernest,

    – Was it working before?
    Yes

    – Did you install any new plugins or anything else that might have caused the issue?
    Maybe

    – Can you provide an url where I can look at the problem?
    ** moved to file for security reasons **

    – Can you please also provide temporary back-end and FTP access in case I need it?
    ** moved to file for security reasons **

    Many thanks for your help

    • This reply was modified 6 years, 10 months ago by Ernest Marcinko Ernest Marcinko. Reason: removed details for security
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    #6007
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    I didn’t find the cause, probably some other script is detecting the handle change event, and the hides the whole area.

    I added a preventive line of code to the ajax search pro script files via FTP you provided, the problem should be gone now.

    For future reference for me, the code I used was:

    $('#range-handles-<?php echo $_in; ?>').on('slide', function(e) { e.preventDefault(); } );
    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #6008
    RolSocial
    RolSocial
    Participant

    Many thanks for your time and effort!

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