Problem to display an image with url in custom field

[emirart]

Hello !

I have an issue with the image option : the URL of the target image is stored in a custom field (“user-image-url”, it should be the image of a person) but the target picture is not displayed.

I configured the plugin with the choice “custom field” (see attachment 1) but, I don’t know why, the target image is not displayed and this is the default picture that is display instead (see attachment 2).
I tried to display the content of the field : this really is the URL of the photo that is stored (see attachment 3).

So, I don’t understand why with the right information in the custom field, the picture is not displayed.

I use the version 4.13.4 of the plugin with the version 4.8.7 of WordPress.
Thank you in advance for your help.
Marie

[Ernest Marcinko]

Hi!

May I ask what is the result type in this case? (post, page, custom post type, user etc..)

Can you please also add temporary FTP and back-end access, so I can debug the code if neccessary and take a look at your configuration. Thank you!

[emirart]

Hi !

Yes, here a little more context : the page is a member directory, so it’s a user search.
There is only the search bar and the results suggestions in the page.
I followed your tutorial “staff research and filter” (https://wp-dreams.com/knowledge-base/demo-setup-staff-search-and-filter/) so the cards are results propositions I guess. It’s no clickable, just information.
Almost all the information is stored in custom fields and except for the picture I don’t have any other problem (see attachment 3 and 4).

Other plugins installed : ACF Pro(almost all the site is based on this plugin), Cookie notice, Yoast SEO, Wordfence, GA, Export Users to CSV, Members, SVG Support.

Do you need other informations ?

For FTP and access information, I’m waiting for a validation from my clients, to know if they accept that I give you this information. I let you know when I have their answer.
But would you be able to give me some answers without that ?

Thank you,
Marie

[Ernest Marcinko]

Thank you.

That is the problem then. The custom field on image options only works with post meta, but not user metadata. I think however it might be possible to resolve without access, using a custom code.

I have made a custom snippet to try. Add this custom code to the functions.php in your theme/child theme directory (copy from line 3 only!). Before editing, please make sure to have a full site back-up just in case!

This will parse the user meta from the image field, and change the image to it if available.

[emirart]

Hello !

And sorry for the delay of my response.
Your solution works very well, thank you for your help !!

Have a nice day,
Marie

[Ernest Marcinko]

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