Problem with characters in search query?

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This topic contains 6 replies, has 2 voices, and was last updated by rsurfer rsurfer 1 year ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #44772
    rsurfer
    rsurfer
    Participant

    Hi

    I’ve noticed an issue when trying to find product reference codes.

    On this page, in the product tables you will see product codes: https://www.logicool-ac.com/products/ceiling-inverter-2-3/

    If I search for e.g. “S-36PT2E5A”, nothing is found, however if I only search for the part after the dash e.g. “36PT2E5A” it is found, so adding the dash appears to be a problem.

    Is there a setting that can be adjusted to correct this?

    Thanks
    Paul

    #44781
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Paul,

    Thank you very much for the details! I have found a possible issue with the tokenizer in relation to the tablepress shortcodes. I have made a minor correction on the code to address that. I will make sure to include this fix in the ucpming release so you don’t have to worry about it.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #44782
    rsurfer
    rsurfer
    Participant

    Thank you Ernest! I appreciate you fixing the issue. I will make sure to update the plugin as soon as it’s available.

    Kind regards
    Paul

    #44783
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #44786
    rsurfer
    rsurfer
    Participant

    I have another question unrelated to the original issue, I’ll create a new topic if necessary.

    The text “PT2” appears in the short description of this product, yet searching for it doesn’t return any results. Short description is included the search index, so would you mind checking my other settings to see why it’s not being found?

    Thanks again

    #44792
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Sure!

    It appears that the short description was actually stored in a different meta field. I have included these fields in the meta fields column, now it seems to be okay. Let me know!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #44793
    rsurfer
    rsurfer
    Participant

    Ah thank you Ernest! I didn’t realise that.

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