Problem with custom field search

[shahroozParticipant]

Hi Ernest,

I am creating a search with custom fields but the search function doesn’t work properly (I know I am doing it wrong somehow!)
The questions are:

1- Is it possible to search in one category only? because I have many pages and I want to search between them but limited to the specific category.
2- custom fields are set but not working. For instance, the sample page has custom field of “BAL40” but when I remove all ticks and keep this field only, the page is not in the result!

*Login page is in ftp url field.

Thanks for helping,

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[Ernest MarcinkoKeymaster]

Hi!

First if you haven’t already, make sure to update to the latest version of the plugin (4.7). Make sure to follow the safe update guide, to avoid any issues.

1. On the Advanced Options panel you can exclude all the categories you don’t need, that should do the trick.

2. The connection between custom field groups is an “AND” logic by default. You can change that on the Frontend Search settings -> Advanced panel: https://i.imgur.com/3MF2U5O.png

That should solve this problem.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[shahroozParticipant]

Hey,

Wonderful support as always… I’ve updated the plugin with no issue and did what you mentioned and seems its working now..

Thanks Ernest,

[shahroozParticipant]

Ernest,

The problem is not solved yet! 🙁

I have a page and its category is include the search. The search doesn’t show the result but it returns the page as a suggestion! It doesn’t content of the page either!
Search in pages is on but seems its only search the custom fields!

Please adivce,

Thanks,

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[Ernest MarcinkoKeymaster]

Hi!

I’ve tried to log in to the back-end to check the configuration, but I’m getting an error message: “You are temporarily locked out”

Can you please fix that, so I can log in?

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[shahroozParticipant]

Please give me your IP address. I will whitelist you.

Thanks,

[Ernest MarcinkoKeymaster]

Currently it’s: 185.9.115.154

It changes around every 3 days.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[shahroozParticipant]

Give it a try!

[shahroozParticipant]

Ernest, could you login? I didn’t get any alert!

[Ernest MarcinkoKeymaster]

Hi,

Unfortunately I could not log in. I’m still getting the same message. I tried different browser to make sure it’s not a cache or other issue. I’m instantly redirected to the locked out page, not getting to the log-in form.

I’m about to head home for the weekend, I’m back on monday. My IP might change until then, I will post you the actual one as soon as I get back.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[shahroozParticipant]

Ok, thanks, I will deactive the security plugin when you want to login on Monday.

Thanks,

[Ernest MarcinkoKeymaster]

Hi!

I’m back, going to be online for about 10 hours from now. My current IP is: 100.64.10.63

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[shahroozParticipant]

Hi,

I’ve added your IP to the whitelist. Please let me know if you couldn’t login, then I will deactive the security plugin.

Thanks,

[shahroozParticipant]

Ernest,

Could you login or need to disable the plugin?

Thanks,

[Ernest MarcinkoKeymaster]

Hi!

I’m not able to access the login page, you might need to disable the plug-in.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

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