Problem with custom field search

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This topic contains 25 replies, has 2 voices, and was last updated by shahrooz shahrooz 6 years, 6 months ago.

Viewing 15 posts - 1 through 15 (of 26 total)
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    Posts
  • #7462
    shahrooz
    shahrooz
    Participant

    Hi Ernest,

    I am creating a search with custom fields but the search function doesn’t work properly (I know I am doing it wrong somehow!)
    The questions are:

    1- Is it possible to search in one category only? because I have many pages and I want to search between them but limited to the specific category.
    2- custom fields are set but not working. For instance, the sample page has custom field of “BAL40” but when I remove all ticks and keep this field only, the page is not in the result!

    *Login page is in ftp url field.

    Thanks for helping,

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    #7465
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    First if you haven’t already, make sure to update to the latest version of the plugin (4.7). Make sure to follow the safe update guide, to avoid any issues.

    1. On the Advanced Options panel you can exclude all the categories you don’t need, that should do the trick.

    2. The connection between custom field groups is an “AND” logic by default. You can change that on the Frontend Search settings -> Advanced panel: https://i.imgur.com/3MF2U5O.png

    That should solve this problem.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #7466
    shahrooz
    shahrooz
    Participant

    Hey,

    Wonderful support as always… I’ve updated the plugin with no issue and did what you mentioned and seems its working now..

    Thanks Ernest,

    #7477
    shahrooz
    shahrooz
    Participant

    Ernest,

    The problem is not solved yet! 🙁

    I have a page and its category is include the search. The search doesn’t show the result but it returns the page as a suggestion! It doesn’t content of the page either!
    Search in pages is on but seems its only search the custom fields!

    Please adivce,

    Thanks,

    Attachments:
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    #7479
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    I’ve tried to log in to the back-end to check the configuration, but I’m getting an error message: “You are temporarily locked out”

    Can you please fix that, so I can log in?

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #7481
    shahrooz
    shahrooz
    Participant

    Please give me your IP address. I will whitelist you.

    Thanks,

    #7482
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Currently it’s: 185.9.115.154

    It changes around every 3 days.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #7483
    shahrooz
    shahrooz
    Participant

    Give it a try!

    #7484
    shahrooz
    shahrooz
    Participant

    Ernest, could you login? I didn’t get any alert!

    #7486
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Unfortunately I could not log in. I’m still getting the same message. I tried different browser to make sure it’s not a cache or other issue. I’m instantly redirected to the locked out page, not getting to the log-in form.

    I’m about to head home for the weekend, I’m back on monday. My IP might change until then, I will post you the actual one as soon as I get back.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #7487
    shahrooz
    shahrooz
    Participant

    Ok, thanks, I will deactive the security plugin when you want to login on Monday.

    Thanks,

    #7500
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    I’m back, going to be online for about 10 hours from now. My current IP is: 100.64.10.63

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #7502
    shahrooz
    shahrooz
    Participant

    Hi,

    I’ve added your IP to the whitelist. Please let me know if you couldn’t login, then I will deactive the security plugin.

    Thanks,

    #7508
    shahrooz
    shahrooz
    Participant

    Ernest,

    Could you login or need to disable the plugin?

    Thanks,

    #7509
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    I’m not able to access the login page, you might need to disable the plug-in.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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