Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Problem with hidden search bar
- This topic has 5 replies, 2 voices, and was last updated 5 years, 12 months ago by
Ernest Marcinko.
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June 5, 2020 at 4:58 pm #27720
jordi82
ParticipantHi!
First, I hope you are well in this pandemic situation 🙂
Today I bought your ajax search pro plugin and I have a problem with their configuration. My problem is:
As you can see in this url: https://web-temp.es/platerets/carta/ I need only product category filter, without search bar…well, for some reason when I select an option, in addition to showing the results on the right, a white box appears. I understand that this is box result but I disable this in the plugin settings (I attached you an image so you can see better).
I use Elementor Pro plugin and I bought this plugin because I see that is fully compatible with their post widget. So I assume that is a simple configuration problem…
I hope you can help me to solve this 🙂
Regards!
June 8, 2020 at 8:41 am #27730Ernest Marcinko
KeymasterHi!
Yes, that looks like a simple configuration issue to me. I tried to log-in with the details, but I can’t seem to be able to access the search settings. Can you please check that?
Thank you, and stay safe!June 8, 2020 at 9:24 am #27731jordi82
ParticipantHi Ernest!
Try again now with the same credentials 🙂
Regards!
June 8, 2020 at 12:16 pm #27734Ernest Marcinko
KeymasterHi,
Thank you very much, that helped!
Actually, the configuration was perfectly fine, this is a yet unknown, but minor issue. I have added this custom CSS to bypass it:
.asp_r_1 { display: none !important; }I will make sure to fix this in the upcoming release.
June 8, 2020 at 3:20 pm #27745jordi82
ParticipantHi,
Many thanks it’s works!
I have another question (taking advantage that I have this ticket open), with the fitlters.
I have a product with two categories: “Sin gluten” and “Vegetariano”, so, I don’t no why but if I apply only “Sin gluten” or “Vegetariano” not appears but, if I apply their two filters appears well.I don’t understand this because in settings I have the OR logic.
I hope you can help me 🙂
Regards!
June 9, 2020 at 8:33 am #27749Ernest Marcinko
KeymasterHi,
The OR logic only applies, if you have filters for multiple taxonomies. I think you are looking for this option here: https://i.imgur.com/Scd8EVa.png
That should do the trick 🙂 -
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