Problem with odd search results as I refine my search

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This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 2 years, 4 months ago.

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  • #27472
    osynlig31
    osynlig31
    Participant

    Hi we are getting some undesirable search-a-head results in our AJAX Pro search when we search for products in a Woocommerce store.

    At the moment it is showing all the relevant products when you start typing “re” like:
    – Ready to read – 5 book series
    – Recipes for Writing
    – Read and Respond
    – Reading for Meaning & information – Book A
    – Reading for Meaning & information – Book B
    – Reinforcing Science – 1,2,3,4

    but as soon as you add “rea” it stops showing some relevant search results that you would expect to still be there and only displays 3 products, why it disregards some we do not know and we can not find a way to fix it. Would you be able to help?
    – Ready to Read – 5 book series
    – Read and Respond
    – Really helpful research skills

    There are no error messages it just seems like the plugin or algorithm is not tweaked right?

    #27490
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #27500
    osynlig31
    osynlig31
    Participant
    You cannot access this content.
    #27504
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Thank you, that worked.

    I have found and corrected the issue. On the General Options there were 4 post types chosen (including product_variation), however under the grouping only 3 of them. The “missing” results were made up from the product variation goup, which was automatically removed during post process.
    Since I think you didn’t want to display variations in the first place, based on the grouping options, I changed that under the general options: https://i.imgur.com/tePoedt.png

    Now the most relevant expected results should be visible.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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