Problem with the search

[AngelEsc]

Hi, i have problems with the search, when I realized a migrations from the website

[Ernest Marcinko]

Hi,

Can you please elaborate the exact nature of the issue with as many details as you can? Thank you!

[AngelEsc]

The plugin was working fine, but the server side made a migration of the site after that, the search engine stopped working and only appears no result, as shown in the image.

I have already tried deleting the plugin with all its information and reinstalling it and nothing has worked.

[Ernest Marcinko]

If the migration re-created (export/import) categories/tags or any other taxonomy terms, and if you use any exclusion/inclusion based rules then it’s probably that, because in that case the term IDs change.

Usually the best start off point is to create a new search instance to see if that works, it very likely should if you have any posts/pages by default – and then try to recreate the configuration via that.

If nothing works, you can add temporary back-end details and I will check the configuration.

[AngelEsc]

You cannot access this content.

[AngelEsc]

You cannot access this content.

[Ernest Marcinko]

Yes – back-end access is fine for now. That error could indicate the issue, however I can’t see any problems in the query reported, I suspect the file might be corrupted there, but I will check.

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