Problem with turkish letter

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This topic contains 13 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 11 months, 1 week ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #35291
    halukkuruoglu17
    halukkuruoglu17
    Participant

    When searching words which start with one Turkish letter “İ” leads to no results found error, no matter if you search with caps lock or not. For the other Turkish characters like Ş there is no error.

    PS. Turkish İ is i in small caps and I is ı in small caps which is different from other latin languages where I is in small caps i and there is no İ and ı

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    #35303
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Thank you for the details!

    I checked your configuration, and it was not the issue with the letters, but simply the contents were not indexed, the option was disabled. I re-enabled the content indexing and created a new index table here: https://i.imgur.com/E3VY47D.png
    I believe it should be okay now.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #35304
    halukkuruoglu17
    halukkuruoglu17
    Participant

    No it is not OK now, we do not search content, we only search the titles (book and author). Now the results are not what we want!

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    #35310
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    I’m sorry, I was mistaken.

    I found the issue, but I may need FTP details to be able to resolve this. I tried to login via FTP with the given details, but it does not seem to work unfortunately. Can you please check that?

    The issue is that the character “İ” lowercases to “i̇” (ı + a special dot character) and that is not the same as “i”. So searching “i̇yi” will give results, but searching “iyi” will not – because those are not the same letters.
    I can probably code an exception there to index both versions of the word where this special character is found.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #35311
    halukkuruoglu17
    halukkuruoglu17
    Participant
    You cannot access this content.
    #35313
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #35314
    halukkuruoglu17
    halukkuruoglu17
    Participant

    I will ask to hosting company to grant access so it will take around 24h please try not to change your IP

    #35318
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Thank you very much, I will try to keep the connections alive. Let me know when they approve.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #35323
    halukkuruoglu17
    halukkuruoglu17
    Participant

    Hi Ernest,

    While we wait for the approval I looked at the db and found the diacrtitic overdot you described.

    I think it can be solved within the function which transforms the indexed terms to lowercase.

    Please be aware also that the uppercase I is indexed as i now, but it has to be ı (i-no-dot &#x00131)

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    #35343
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Yes, that is exactly what I am about to do. However both the original and the transformed keyword needs to be considered. Until then I will try to resolve this on a local server first, so I only need to apply the fix for you. I am almost sure I can replicate this issue locally as well.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #35344
    halukkuruoglu17
    halukkuruoglu17
    Participant

    Hello Ernest,

    I understand. Meantime the hosting company has granted access to your ip address, please try the ftp connection again.

    Thank you

    #35350
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Thank you, I was able to access the FTP account now.

    In the meantime I managed to find a possible solution, so I quickly implemented it to your site. I re-created the index table, now that letter should be hopefully manged correctly.
    Please let me know, and I will mark this as a permanent fix for the upcoming release.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #35351
    halukkuruoglu17
    halukkuruoglu17
    Participant

    Yes it is resolved now, thank you

    #35354
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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