Products are not showing

This topic contains 6 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 1 year, 3 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #31518
    pentacodes49
    pentacodes49
    Participant

    some of the products are not showing on search. they are available in the backend and were instock.

    SOME PRODUCTS ARE VISIBLE?? WHAT MIGHT BE THE ISSUE ….

    its a live site kindly check the error and help ASAP

    http://www.swissarabian.com/pakistan/

    PRODUCTS THAT NOT SHOWING ARE BELOW:

    zehra

    Jannet El Firdaus

    #31520
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Thank you for the details!

    Can you please:
    – give examples for search phrases for which products are missing
    – which product are exactly missing
    – add temporary FTP and Back-end access so we can check your configuration?

    Thank you!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #31523
    pentacodes49
    pentacodes49
    Participant
    You cannot access this content.
    #31524
    pentacodes49
    pentacodes49
    Participant
    You cannot access this content.
    #31525
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Thank you!

    The reason the products are not showing is, because the category they are in is excluded on the plugin back-end, here: https://i.imgur.com/jzTkjah.png
    If you remove the exclusions, it will resolve the issue.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #31551
    pentacodes49
    pentacodes49
    Participant

    Dear Ernest Marcinko,

    That was a great help. That was listed there in exclusion and after removal it now works perfect.

    #31557
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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