Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Purchase code/poor performance
This topic contains 4 replies, has 2 voices, and was last updated by Katelyn Joly 8 years ago.
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- September 9, 2016 at 1:42 pm #10039
I have been trying to update this plugin for a while now with no results. My purchase code I believe is pointing to the development site and I can’t seem to point it to the live site. Please let me know how I can update the plugin.
Also, our site has had poor performance and we have hired go daddy to do a audit on the site. They said:
After many hours of research, it turns out that it is the Ajax Search Pro plugin causing the issue. /ajax-search-pro/includes/classes/session/…
The report I received says “it seems like they just need to run WP_Session_Utils::delete_old_sessions(); far more frequently (if they’re running it at all)”Is this something that can be fixed?
September 9, 2016 at 1:51 pm #10041Hi,
The automatic updater works only on one site per purchase code to avoid pirated copies to access the update system.
It is possible to de-activate the updater and re-activate it on the current site: https://goo.gl/crofpL
In case automatic updates doesn’t work, there is a very easy manual updating possibility: https://goo.gl/vLXGppThe issue reported had been fixed for a while now. After the update it should disappear.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
September 9, 2016 at 2:40 pm #10055Thank you for this.
I have updated the plugin and cleared the cache. The plugin seems to be acting very slow.
https://davidpakman.com/interviews/
I type “All” and it takes a good 10 seconds to show up. You can type a different name as well to see if it shows up any quicker.
Please let me know if there is any settings so I can speed this up.
Thank you,
KatieSeptember 9, 2016 at 2:51 pm #10057You cannot access this content. Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
September 9, 2016 at 2:55 pm #10058Ok great thank you! Your results were much faster then mine. Thanks.
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