Purchase code/poor performance

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This topic contains 4 replies, has 2 voices, and was last updated by Katelyn Joly Katelyn Joly 6 years, 4 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #10039
    Katelyn Joly
    Katelyn Joly
    Participant

    I have been trying to update this plugin for a while now with no results. My purchase code I believe is pointing to the development site and I can’t seem to point it to the live site. Please let me know how I can update the plugin.

    Also, our site has had poor performance and we have hired go daddy to do a audit on the site. They said:

    After many hours of research, it turns out that it is the Ajax Search Pro plugin causing the issue. /ajax-search-pro/includes/classes/session/…
    The report I received says “it seems like they just need to run WP_Session_Utils::delete_old_sessions(); far more frequently (if they’re running it at all)”

    Is this something that can be fixed?

    #10041
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    The automatic updater works only on one site per purchase code to avoid pirated copies to access the update system.

    It is possible to de-activate the updater and re-activate it on the current site: https://goo.gl/crofpL
    In case automatic updates doesn’t work, there is a very easy manual updating possibility: https://goo.gl/vLXGpp

    The issue reported had been fixed for a while now. After the update it should disappear.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #10055
    Katelyn Joly
    Katelyn Joly
    Participant

    Thank you for this.

    I have updated the plugin and cleared the cache. The plugin seems to be acting very slow.

    https://davidpakman.com/interviews/

    I type “All” and it takes a good 10 seconds to show up. You can type a different name as well to see if it shows up any quicker.

    Please let me know if there is any settings so I can speed this up.

    Thank you,
    Katie

    #10057
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #10058
    Katelyn Joly
    Katelyn Joly
    Participant

    Ok great thank you! Your results were much faster then mine. Thanks.

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