related post items added to post not showing

[Jessica SchammaParticipant]

Hello!
After testing almost each related posts plugin for WordPress there is, I bought a license for you one. ? It looks awesome, but so far it isn’t doing what I want it to do. :/

I want to show max 6 related posts, if there are any added to the post or page. If there aren’t any or less than 6, nothing should be shown or added.
I tried different settings, but it isn’t showing anything although there are related post items added to my test post. When I change the general settings to show random posts if no related posts have been added to the post, random posts are shown. But no matter what I did, I didn’t succeed in showing any of the related post items I added to the posts.

These are the settings in the administration menue:

Related Posts Pro -> General Options
Max items count: 6
On less content fill the items with: Nothing
On no results fill the items with: Nothing
Hide if no content is found whatsoever: On
Override content? Off
Override source: Random Content

In the post:
Related Posts Pro Settings area
Hide the plugin for this post? Off
Override content for this post only? On
Override souce: Custom Content
With 4 items in the “Custom content” area, 3 from blog posts, 1 external link.

WordPress is 4.6.1, I use my own theme (still looks nasty, but it works well) where I added the shortcode for templates to my single.php template.

• This topic was modified 6 years, 10 months ago by  Jessica Schamma.

[Ernest MarcinkoKeymaster]

Hi!

Thank you for your kind words and the detalied description, it helps me a lot!

It looks like to me that your configuration is correct, so I suspect there might be something else causing the problem. I’ve tried to re-create it on my test environments, but no luck.

If you can update your ticket with temporary FTP and back-end details, I will happily take a look to see if I can find something in the code causing the problem.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[Jessica SchammaParticipant]

Hello again!

Thanks for the fast answer. 🙂 I tried some things meanwhile to make it easier to spot the error. I deactivated all other plugins to see if there is any conflict. And yes, there was one, but after I deactivated the other plugin, there is still an error that even occurs if Related Posts Pro is the only plugin. Now I see the box with the related posts, this time one item is showing, the external link. The other 3 items are links to my own blog posts. The funny thing is, they show up for a glimpse when I load the page, then they disappear, but they are still in the source html code. I suppose it’s just a css issue, but I still need a helping hand. 🙂

I update the ticket so you can log in now. Please, whatever you do, don’t touch the “Comming soon” plugin, I still have to do a lot of work before the site can be shown again. I have a lot of plugins installed, but I will delete a bunch of them when I’m done with the relaunch. The most important ones are activated, for example UserPro, UberMenu, NextCellent Gallery and Shortcodes Ultimate.

This is the post I used for testing:
http://www.schattendings.de/wp-admin/post.php?post=12535&action=edit
http://www.schattendings.de/themen/universum/2016/10/25/dies-ist-ein-testbeitrag/
This WordPress site is in German, I hope you can cope with that. 😉

• This reply was modified 6 years, 10 months ago by  Jessica Schamma.

[Ernest MarcinkoKeymaster]

Hi!

Thank you for the log-in information!

I have found the problem. It was related to a malfunctioning filter option. I haven’t exactly located the combination of options causing the problem, I have fixed it by turning off all the front-end filter and sorting options for now. I’m not sure if you are planning to use them, if so, then let me know, and I will find another solution.

The selected elements should display correctly now. I’ve noted this as a bug to re-create and fix for the upcoming release 🙂

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[Jessica SchammaParticipant]

Hello!

I don’t know if I am going to need these options and filters. Since I even do not know where and what to turn off exactly probably not. 😉
Thanks a lot for solving the problem so fast. 🙂 🙂 🙂 If the error occurs again, I will tell you, but so far it looks good. I really like this plugin. 😉

I forgot a question: Is there any way to see if there are no items for the current posts? A function that I can use in a template? I built a html article around the related posts with some text. I want it to be shown just if there are items of course.

[Ernest MarcinkoKeymaster]

Hi Jessica 🙂

In the meantime I was able to find and fix the problem on my local test servers, so an update is coming soon to eleminate all these issues.

As for your question: Well, due to the way the plugin is built and it’s displayed there is no PHP function to use to get the results count. However I think there might be a way to do it via a javascript, so I put together a small snippet for you.

Place this into the functions.php file in your active theme directory (copy from line 3):

This will load a script into the site footer, which will check if the related posts container is empty, and if so, then hides the HTML code you wrapped it around with 🙂 I have not been able to test it, but let’s hope it works!

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[Jessica SchammaParticipant]

Thank you!
I will give it a try. 🙂

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