Request Failed Status 403

This topic contains 7 replies, has 2 voices, and was last updated by

 
Keymaster
2 years, 8 months ago.

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  • #22516

    Participant

    Hello,

    Sometimes when I acces the site, I get the error you can see in the screen shoot. Could you assist me?

    Thanks

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    #22523

    Hi,

    The default WordPress ajax handler cannot be accessed on your site. If you check this URL, it should print out simply a ‘0’ character – that would mean it works. This needs to be accessible for everyone in order for the WordPress ajax requests to work.
    Usually, the cause is a .htaccess rule, that is incorrect, but it can be an incorrect file permission as well. Please check your .htaccess file for the rules, as well as any firewall/security restrictions, so that the file can be accessed, otherwise WordPress cannot work correctly.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22549

    Participant

    Hello, I have checked the URL and I get the 0 character.

    #22550

    Hi,

    Please check it via an incognito browser tab. You are probably logged in, and then it is probably allowed.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22551

    Participant

    Hello, I did it again and I got the 0 again.

    Maybe I should tell you that the problem its not all the time, from time to time I get that error.

    THanks

    #22552

    Hi,

    I am seeing this when I try to access it: https://i.imgur.com/ajn4TgQ.png
    I see this every time though. It might be related to a firewall/security filter somewhere. Error 403 means that there is no permission to access the resource. It is either set on the server, or somewhere on the hosting panel. Unfortunately the plugin has no effect on this.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22553

    Participant

    Ok, thanks, so what I need to do is to contact the hosting and tell them to change the permissions on that file?
    Thanks

    #22577

    Hi!

    That will probably do the trick. You should also check any security settings, such as plugins, as well as firewalls and the .htaccess file to make sure there is no malformed rule there.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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