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Results dropdown closes too quick

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • #20756
    russabraham1russabraham1
    Participant

    Search results dropdown disappears to quickly. How can I increase the time it appears, or have it not disappear automatically at all please?

    #20757
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    The results drop-down should not disappear automatically, unless the user clicks on the ‘close’ icon or somewhere else on the document. You can control that under the Layout Options -> Results Behaviour panel: https://i.imgur.com/Sslwt69.png

    Let me know if the result list still automatically disappears, that could be caused by a 3rd party script.

    #20759
    russabraham1russabraham1
    Participant

    Ah right. I deactivated all of the other plugins and it still happens, but the close timing seems to coincide with the themes built in carousel/slider changing slides/images. Have you experienced that before?

    #20760
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    I believe I have seen something similar before. The slide change triggered a window click event, which was then causing the results to close. The problem is, that I think the only thing you can do is turn off this option: https://i.imgur.com/Sslwt69.png

    I usually suggest a modification/custom code in these situations, but if the case is, that the carousel change is triggered by a document click event, then that is not possible to prevent without changing the carousel code itself.

Viewing 4 posts - 1 through 4 (of 4 total)
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