Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Results dropdown closes too quick
This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko 4 years, 4 months ago.
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- January 16, 2019 at 12:28 pm #20756
Search results dropdown disappears to quickly. How can I increase the time it appears, or have it not disappear automatically at all please?
January 16, 2019 at 12:34 pm #20757Hi,
The results drop-down should not disappear automatically, unless the user clicks on the ‘close’ icon or somewhere else on the document. You can control that under the Layout Options -> Results Behaviour panel: https://i.imgur.com/Sslwt69.png
Let me know if the result list still automatically disappears, that could be caused by a 3rd party script.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
January 16, 2019 at 1:51 pm #20759Ah right. I deactivated all of the other plugins and it still happens, but the close timing seems to coincide with the themes built in carousel/slider changing slides/images. Have you experienced that before?
January 16, 2019 at 2:00 pm #20760Hi,
I believe I have seen something similar before. The slide change triggered a window click event, which was then causing the results to close. The problem is, that I think the only thing you can do is turn off this option: https://i.imgur.com/Sslwt69.png
I usually suggest a modification/custom code in these situations, but if the case is, that the carousel change is triggered by a document click event, then that is not possible to prevent without changing the carousel code itself.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
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