Results dropdown closes too quick

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Keymaster
3 years ago.

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  • #20756

    Participant

    Search results dropdown disappears to quickly. How can I increase the time it appears, or have it not disappear automatically at all please?

    #20757

    Hi,

    The results drop-down should not disappear automatically, unless the user clicks on the ‘close’ icon or somewhere else on the document. You can control that under the Layout Options -> Results Behaviour panel: https://i.imgur.com/Sslwt69.png

    Let me know if the result list still automatically disappears, that could be caused by a 3rd party script.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #20759

    Participant

    Ah right. I deactivated all of the other plugins and it still happens, but the close timing seems to coincide with the themes built in carousel/slider changing slides/images. Have you experienced that before?

    #20760

    Hi,

    I believe I have seen something similar before. The slide change triggered a window click event, which was then causing the results to close. The problem is, that I think the only thing you can do is turn off this option: https://i.imgur.com/Sslwt69.png

    I usually suggest a modification/custom code in these situations, but if the case is, that the carousel change is triggered by a document click event, then that is not possible to prevent without changing the carousel code itself.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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