Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Results not showing in search results dropdown
- This topic has 3 replies, 2 voices, and was last updated 10 years, 4 months ago by
Ernest Marcinko.
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January 25, 2016 at 3:42 pm #7427
Numaphon
ParticipantHello,
I am having a problem with your plugin since I did a version update to the latest. I have not changed any settings but the results are not showing in dropdown. Please help me, the site in concern is a client’s site and has a lot of traffic. I need the search function to work ASAP.
Thanks in advance,
Edvin UddfalkJanuary 25, 2016 at 3:52 pm #7428Ernest Marcinko
KeymasterHi Edvin,
I’m not able to log-in with the provided details, I’ve tried both admin and ftp, but no luck.
I also cannot see the ajax search pro javascript anywhere on the page source. This might indicate a theme issue, as in the latest versions the scripts are automatically loaded in the theme footer section to prevent blocking page loading. If the wp_footer() function call is missing from the theme footer, it would explain this problem.
Try turning off the Load scripts in footer option on the Compatibility settings submenu: http://i.imgur.com/CR5ERPY.png
Don’t forget to clear your cache after doing so. I have a feeling this is going to solve this problem.January 26, 2016 at 7:51 am #7437Numaphon
ParticipantHello Ernest,
So I tried your solution with no luck. The results are still not showing. I tried clear the cache too.
Please use credentials to log in to the site, they are working now, the site admin is here: http://rydsbilglas.se/wp-admin
January 26, 2016 at 9:34 am #7438Ernest Marcinko
KeymasterHi!
I’ve switched the Javascript source from “Minified” to “Minified scoped” and it fixed the problem.
The problem was caused by multiple loading of the jQuery library. This is either hard coded into the header, or other plugins might queue up different versions of jQuery. Please not that this might cause numerous problems on your site – as loading jQuery multiple times resets the previous state, thus any jQuery plugins loaded going to be removed.
To help you, I have highlighted the multiple instances, if you decide to investigate the problem.
Instance 1: https://i.imgur.com/OiTsxIU.png
Instance 2: https://i.imgur.com/uCUiC1F.png
Instance 3: http://i.imgur.com/Gw61G80.png -
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