Search Box Not Working

This topic contains 4 replies, has 2 voices, and was last updated by aprilbrookshire aprilbrookshire 6 years, 10 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • #5603
    aprilbrookshire
    aprilbrookshire
    Participant

    Hello,

    I just purchased Ajax Search Pro today and set it up. I went through the documentation step by step, so I believe I did everything correctly.

    My website it http://www.alphafangirl.com/ and there is now an Ajax Search Pro box at the top of my right sidebar, but it isn’t working at all. I have it set up for vertical. It won’t work at all. I can type in the search box, but nothing happens.

    Please help. I did create a new index, but that didn’t seem to help.

    Thank you,
    April Brookshire

    #5611
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    I’m not sure if you were able to solve the problem, but I’m getting results when I’m typing. Let me know if the problem still exists.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #5612
    aprilbrookshire
    aprilbrookshire
    Participant

    Hi Ernest,

    It works when I’m using Chrome, but doesn’t work at all when I’m using Firefox.

    #5613
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Indeed.

    I see some kind of weird minification error, but I have no idea what’s causing it. Anyways, there is something you can try. Open up to the Compatibility Options submenu under the Ajax Search Pro menu, where you will find an option called Javascript Source. Try to change that option to “Non Minified”: https://i.imgur.com/E5JEMiR.png

    You might have to clear your site, browser and CDN cache if you have them enabled in order to see a change.

    If the “Non Minified” option does not work, try the remaining two as well.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #5649
    aprilbrookshire
    aprilbrookshire
    Participant

    It’s working now, thank you!
    April

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