Search by SKU not outputting results with Index Table and '/' or '\' in SKU

[niumalta96Participant]

We have a woocommerce product with SKU ‘PHHD9200/90’ . When we search for it from the homepage with the Search Instance set to use the Index table it does not show up any results. However when we switch to Regular Engine the product is visible.

We only have issues with SKUs that have a ‘/’ or a ‘\’

Can you please assist?

[Ernest MarcinkoKeymaster]

Hi,

Can you please update the plugin to the latest release first (4.21.4), then re-create the index table. There were changes on how the index generates some queries in the most recent release, so it may resolve the issue.
Let me know!

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[niumalta96Participant]

OK thanks we updated plugin and it got sorted after creating a new index

[Ernest MarcinkoKeymaster]

Great 🙂 Thank you for the feedback!

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[Author]

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