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search click does not work

Home Forums Product Support Forums Ajax Search Pro for WordPress Support search click does not work

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  • #14623
    kiarashpkiarashp
    Participant

    hello
    in the homepage http://refractories-directory.com
    the search does not work properly .
    the problem is , for example if i search the word “ba” the result dont work . when i click on the magnifier it does not work . i deactive all other plugins , but it did not change . my theme is jupiter and i already used Ajax Search Pro in another site , and it worked perfectly , i donno what is the problem
    thank you

    #14624
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    I just tested on multiple browsers, but it seems working fine for me, see the video: https://youtu.be/tbihSM2lklw

    It is very likely due to a browser cache or something similar. Make sure to re-load the page by pressing CTRL + SHIFT + R, and clearing all layers of site cache as well. It should very likely do the trick.

    #14631
    kiarashpkiarashp
    Participant

    hello
    thank you for your help , but i try re-load and still the problem was there. i take a screenshot and try to show you the problem in picture , can you please take a look at the picture .
    thank you for your time

    #14645
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    You mean re-directing the results to the results page when clicking on the magnifier icon?
    For that, make sure it is choosen correctly on the General Options -> Logic & Behavior panel: https://i.imgur.com/KhFGhnm.png

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