search click does not work

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This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 5 years, 2 months ago.

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  • #14623
    kiarashp
    kiarashp
    Participant

    hello
    in the homepage http://refractories-directory.com
    the search does not work properly .
    the problem is , for example if i search the word “ba” the result dont work . when i click on the magnifier it does not work . i deactive all other plugins , but it did not change . my theme is jupiter and i already used Ajax Search Pro in another site , and it worked perfectly , i donno what is the problem
    thank you

    #14624
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    I just tested on multiple browsers, but it seems working fine for me, see the video: https://youtu.be/tbihSM2lklw

    It is very likely due to a browser cache or something similar. Make sure to re-load the page by pressing CTRL + SHIFT + R, and clearing all layers of site cache as well. It should very likely do the trick.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #14631
    kiarashp
    kiarashp
    Participant

    hello
    thank you for your help , but i try re-load and still the problem was there. i take a screenshot and try to show you the problem in picture , can you please take a look at the picture .
    thank you for your time

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    #14645
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    You mean re-directing the results to the results page when clicking on the magnifier icon?
    For that, make sure it is choosen correctly on the General Options -> Logic & Behavior panel: https://i.imgur.com/KhFGhnm.png

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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