Search not working anymore

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Keymaster
1 year, 9 months ago.

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  • #26696

    Participant

    Dear Ajax Search Pro Support,

    We had an attack on our webserver where the site was hosted after that we needed to change the host server.
    Since then our search stopped working for every searchterm there is no result.

    Do you know why the search stopped working on changing host servers?

    Thank you for your support
    Sincerely,
    Andres Baumann

    #26711

    Hi Andres,

    Thank you for the details! The issue was unrelated to the host migration, you had an exclusion se to exclude results from all users, here: https://i.imgur.com/WMoBDiq.png
    Since you added back-end details, I corrected that configuration, it should be fine now.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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