Search Results Do Not Include SKU Numbers

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This topic contains 5 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 2 weeks, 6 days ago.

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  • #48277
    cboltwhetham
    cboltwhetham
    Participant

    I apologize in advance, but I cannot provide login access to this website; however, I will be as helpful as possible with providing any logs/screenshots you may require. Basically the website in question is (https://idealwarehouse.com/) and you will find the search bar in the header of the website. We recently upgraded from the Lite to the Pro, and have noticed even with the proper settings toggled, that the search results will not include the WooCommerce SKU numbers. For example (24-1113) is a SKU number that should be shown in the results linking to its parent product here (https://idealwarehouse.com/product/laminated-bumpers/).

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    #48284
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Thank you for the details, it helps a log. I think I see the issue.

    – On the index table options, make sure the “_sku” custom field is selected, then re-index: https://i.imgur.com/vJN4zXO.png
    – On the search instance options, make sure the index table is selected: https://i.imgur.com/NV4lvIW.png

    If all goes well, this should resolve the issue.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #48295
    cboltwhetham
    cboltwhetham
    Participant

    Good morning Ernest,

    I have ensured the ‘_sku’ custom field is selected, and rebuilt the index; however, I don’t see the options you are referring to for the second point in my current version of ASP which is version 4.26.10. Have these options since been changed?

    Cheers!

    #48296
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    I’m sorry, I wasn’t very clear.

    To get to the second options, open up the search instance settings first: https://i.imgur.com/TvEFiaT.png

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #48297
    cboltwhetham
    cboltwhetham
    Participant

    That is amazing, thank you Ernest! It’s working like a dream now.

    #48298
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    You are welcome! 🙂

    If you don’t mind, I will close this topic soon and mark it as resolved, feel free to open another one if you have other questions or issues.

    If you like the plugin and have not rated already, feel free to leave a rating on your codecanyon downloads page and on the wordpress plugin repository, it’s greatly appreciated.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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