Search results just show the number 3

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Search results just show the number 3

This topic contains 12 replies, has 4 voices, and was last updated by tigerton tigerton 8 years, 1 month ago.

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #1822
    ProjectMunton
    ProjectMunton
    Participant

    Hi πŸ™‚

    Just planning to move my site from test mode to production …. I am prepping everything locally first.

    When I use Ajax Search Pro I am getting no results …. just the number 3 in a results box . I have never seen this before when testing

    I have attached a screen shot as I have no production details to give … hoping it is just a small oversight by me.
    There are no other plugins active … just the standard WP theme

    Many thanks in advance πŸ™‚

    #1823
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    Can you please provide url/temporary admin/temporary ftp access to the production site? I honestly don’t have any ideas what this could be. Most likely plugin/theme conflict of some kind, function redeclaraitions or something similar.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #1824
    ProjectMunton
    ProjectMunton
    Participant

    Hi Ernest πŸ™‚

    Many thanks for the quick reply … apologies for my late one, the email notification ended up in my spam folder.

    The site is not in a production environment at the moment .. I am just prepping the setup … so I have no details to give as of yet …

    But I do have the an error message which is showing … I have attached a screenshot of it

    Hopefully it is something straight forward which you can see from it πŸ™‚
    Many thanks in advance

    Attachments:
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    #1826
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    Unfortunately it does not help much, but at least I know it’s a server side issue. There is a good chance that this error will disappear once you go to a live server from a local installation. If not, then I will gladly do a quick debugging on the search code if you can grant me temp access.

    Let me know when you go live!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #1827
    ProjectMunton
    ProjectMunton
    Participant

    Cool πŸ™‚ no worries Ernest

    I will get it over to production hopefully next week … if the issue is still occurring I will get back in touch.

    Many thanks again for the quick reply … much appreciated πŸ™‚

    #1882
    samsfisher
    samsfisher
    Participant

    I am having the same problem. Search works fine for ID number 1 whereas for everything else it just returns the number 3.

    #1884
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Please open a different ticket with the issue, so you can provide temp login details as well. I’m suspecting a plugin incompatibility, but the only way to find out is to check it.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #1986
    tigerton
    tigerton
    Participant

    Hi!

    I tried creating a topic of my own but with no luck because of the purchase code saying its wrong or already registered?.. strange.

    Anyway.. I have the exact same issue and wondered if you’ve managed to resolve this?
    In addition I can add that the ajax response is: !!ASPSTART!![]!!ASPEND!!

    Also tried disabling all plugins with no luck..

    Best regards,
    Jonathan

    #1987
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    If you can’t open a new topic, please contact me via my codecanyon profile page, I can’t disclose my email here.

    Please provide as much details as possible! Thank you!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #2036
    tigerton
    tigerton
    Participant

    Hi Ernest,
    Sent you an email a few days ago via your profile page πŸ™‚
    Just making sure you got it! I realize you might be on vacation or simply have a busy schedule…

    have a nice day,
    Best regards Jonathan

    #2037
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Jonahtan!

    I did answer your mail the day I got it. The reply-to address was [email protected]****n.se. Maybe it went as spam?

    The problem should be gone now. I installed the latest version (2.4) on the site you gave access to me and it was working, at least for me. I figured you didn’t answer because everything was ok. I hope it’s working on your side as well.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #2038
    tigerton
    tigerton
    Participant

    Hi!

    Ah! Thought the email would come through to my personal work-email.. I dont have access to [email protected]***n.se

    Yes it does indeed seem to work fine now! Thanks! Little annoying that one has to re-setup everything with an update of the plugin :/

    If I may be so bold, would love to see the ability to set a placeholder text (html5). It’s such a simple thing but does oh so much for the usability πŸ™‚

    Thanks!!

    #2039
    tigerton
    tigerton
    Participant

    Hey again!

    Sorry.. But it seems an issue is now occurring when on a handheld device. You can try it out from the same site as I sent you previously. Using chromes console hit the esc key and emulate iphone 5 (or any other phone).. The search is done when hitting enter however the result is again just the ASPSTART ASPEND and we encounter a js error:
    Uncaught TypeError: Cannot read property ‘top’ of null

    Very grateful for help! If you wish to email me instead send it to [email protected]

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