Search results page sorting problem

[msamavi64]

Hello,

I have set the search results page will redirect to Woocommerce Results Page.
The results page default sort is based in Relevance.
In the results page when I want to change the sort criteria (for example to Name or Date), the page displays “No products were found matching your selection”

Can you please advise any fix?

Kind regards,
Majid

[Ernest Marcinko]

Hi Majid,

Can I take a look at this issue somewhere? Also, can you please add temporary back-end and FTP details, in case I need to debug anything. Thank you!

[msamavi64]

You cannot access this content.

[Ernest Marcinko]

Hi Majid,

The issue seems to be with the URL encoding – when I click on the switch button, it removes encoded URI components, such as empty whitespaces like ” ” or other characters as well.

You can try this even with the native search, for example searching “far mu”, results in this URL (replace yoursite.com with your site domain): https://www.yoursite.com/?post_type=product&s=far%20mu
When clicking on the sorting, it removes the “%20” whitespace character and changes the phrase to “farmu” which is incorrect: https://i.imgur.com/O3vh4R6.png
See after: https://i.imgur.com/y1hkKZz.png

Unfortunately that section is unrelated to the plugin, so it needs to be corrected elswhere.

[msamavi64]

Hi,

Thanks for the reply.

I changed the Action for “Show ‘More results..’ text in the bottom of the search box” option.
Please try now using your own example search words and comment.

Kind regards,
Majid

[Ernest Marcinko]

I changed the Action for “Show ‘More results..’ text in the bottom of the search box” option.
Please try now using your own example search words and comment.

Can you please explain? Is there an issue I should look for? I cannot tell only by looking at the site front-end, I don’t know what your configuration is.

[msamavi64]

The same issue exists while the url is different and the “%20” whitespace character is not removed now!
Please have a look at the urls while searching “far mu” and try to change the sort.

[Ernest Marcinko]

That is what I am saying, please take a look: https://www.youtube.com/watch?v=tco5uyRKJOQ
Changing the sorting removes the special characters from the URI, which is not supposed to happen, and that is causing the problem. It is not the plugin creating the issue, as it does not print the sorting drop-down, it is probably a theme/page builder feature.

[msamavi64]

Ernest, Please ready my previous post once again!
I did write that in the new test, the “%20” whitespace character is NOT removed but the results page again displays nothing!

[Ernest Marcinko]

I understand that, but other encoded components are still removed. For example:
Original end of URI before sorting: https://i.imgur.com/MUNLeMK.png
After sorting, missing HTML encoded components as well as other arguments: https://i.imgur.com/fEgnkjn.png

[msamavi64]

I see.
Are you aware of any possible incompatibility with other plugins?

Regards,
Majid

[msamavi64]

By the way, I am using the following snippet based on your older solution to be able to search for some special characters:

add_filter(‘asp_indexing_string_pre_process’, ‘custom_chars_asp_indexing_string_pre_process’, 10, 1);
add_filter(‘asp_search_phrase_before_cleaning’, ‘custom_chars_asp_indexing_string_pre_process’, 10, 1);
add_filter(‘asp_query_args’, ‘custom_chars_asp_indexing_string_pre_process’, 10, 1);
function custom_chars_asp_indexing_string_pre_process($s) {
$original = array(
‘Ā’, ‘ā’, ‘Ā’, ‘ā’, ‘Ḥ’, ‘ḥ’, ‘Ḥ’, ‘ḥ’, ‘Ī’, ‘ī’, ‘Ī’, ‘ī’, ‘Ṣ’, ‘ṣ’, ‘Ṣ’, ‘ṣ’, ‘S̲’, ‘s̲’, ‘Ṭ’, ‘ṭ’, ‘Ṭ’, ‘ṭ’, ‘Ū’, ‘ū’, ‘Ū’, ‘ū’, ‘Z̤’, ‘z̤’, ‘Ẓ’, ‘ẓ’, ‘Ẓ’, ‘ẓ’, ‘Z̲’, ‘z̲’, ‘Ẕ’, ‘ẕ’, ‘ʼ’, ‘ʻ’, ‘ʹ’
);
$replace = array(
‘a’, ‘a’, ‘a’, ‘a’, ‘h’, ‘h’, ‘h’, ‘h’, ‘i’, ‘i’, ‘i’, ‘i’, ‘s’, ‘s’, ‘s’, ‘s’, ‘s’, ‘s’, ‘t’, ‘t’, ‘t’, ‘t’, ‘u’, ‘u’, ‘u’, ‘u’, ‘z’, ‘z’, ‘z’, ‘z’, ‘z’, ‘z’, ‘z’, ‘z’, ‘z’, ‘z’, ”, ”, ”
);

// Replace them
if ( is_array($s) ) {
if ( isset($s[‘s’]) && !$s[‘_ajax_search’] )
$s[‘s’] = str_replace($original, $replace, $s[‘s’]);
} else {
$s = str_replace($original, $replace, $s);
}

return $s;
}

[Ernest Marcinko]

We are not aware of any issues with other plugins at the moment. I just tested this exact feature with WooCommerce core and it works all right. That custom code unfortunately has no effect on this. You can try removing it briefly, but it should not change anything.

[msamavi64]

Wouldn’t you like to have closer look to find the issue?

[Ernest Marcinko]

Unfortunately I cannot tell what is exactly causing this. It looks like probably the theme. Try switching the theme to the default one (twenty twenty perhaps) to see if the issue continues.

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