Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › search setting stopped working
- This topic has 8 replies, 2 voices, and was last updated 5 years, 9 months ago by
Ernest Marcinko.
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August 18, 2020 at 10:17 pm #29039
Bobak
ParticipantHi,
categories and tags on search setting does not work. if I select any tags or category notting happens.
why is this?
I have added a link for you to look and try:
http://noiseshape.com/academy/August 19, 2020 at 10:07 am #29054Ernest Marcinko
KeymasterHi,
It seems like the minimum character count to trigger the search is set to 3, instead of the default 0 – therefore if there are not at least 3 characters present in the search the filters will not trigger.
You can change that here.August 19, 2020 at 12:54 pm #29056Bobak
ParticipantHi,
Thats correct but this is how I set it up because I want the users to type at least 3 words before showing them some matches and few weeks back when I last checked when ever I selected a category or tag the result would filter out in the same page (basically users could select a category or tags and they would see the relevant posts on the same page). Whereas now if I set the “minimum character count to trigger the search” to 0 and then select a category or tags, the result would show up in a small hover box below the search bar.
is there something changed within the plugin? because I only notice this issue last night when I updated to the new version and then I had this problem so I revert back but the problem still existsAugust 19, 2020 at 1:12 pm #29057Ernest Marcinko
KeymasterHi,
The plugin was not doing that for sure, as there is no such feature available. The exceptions are Elementor Posts and Product widget filters, and the live results page. In your case I am seeing a visual composer built page, which is not possible to filter.
You may have had a different filter plugin active there, or perhaps there was a customization made to it.August 19, 2020 at 1:34 pm #29058Bobak
Participantok.
Thank youAugust 19, 2020 at 1:39 pm #29059Bobak
ParticipantIs there any way that the result hover box below the search box to be disabled? or hide
August 19, 2020 at 1:58 pm #29061Ernest Marcinko
KeymasterSure, you can completely turn off the live search by turning off the triggers: https://i.imgur.com/I2Qvve5.png
August 19, 2020 at 2:33 pm #29064August 19, 2020 at 2:41 pm #29066Ernest Marcinko
KeymasterYou can do that with these options: https://i.imgur.com/aHf3kY4.png
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