Search Stats not being rendered in the admin panel

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Keymaster
1 year, 1 month ago.

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  • #30638

    Participant

    Hello dear ASP team,

    We’ve been using the PRO version for some time to a great satisfaction, glad that we finally went into purchasing it.

    The problem we are now observing is that the Search Stats panel is not loading the statistics (the panel is loading) but the statistics are not populated in the graphs as previously.

    It seems the issue started to appear after the last WP update of 5.6.

    We thought the problem will be resolved after updating to the latest ASP version and did that yesterday. However, the issue persists and today, after looking into the dev console of the browser, there seems to be a far great bunch of errors that indicate a problem with the jQuery Plot library that was perhaps used to render the search stats graphs.

    If you can observe the call stack and errors in the browser and provide some guidance how this will be resolved, it will be appreciated.

    Let us know should you need any more information about this.

    Cheers,
    The Laterna team

    #30639

    Participant
    You cannot access this content.
    #30641

    Participant
    You cannot access this content.
    #30645

    Hi,

    Thank you very much for the details! We found the source of the issue, it was a newer jquery migrate tag, that does not probide compatibility with this older plot script. Later today a hotfix update is released, that will resolve this issue as well.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #30646

    Participant
    You cannot access this content.
    #30648
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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