Search Won't Work

[damikoParticipant]

Hello,

I am attempting to use your fantastic search plugin to search rental properties on my website, rentsudbury.com.

When I try and search, say, “1 bedroom”, the loading gif just continues endlessly and no results are displayed.

The website is one site in a multisite network (search only needs to search this site), and I can only get it to work with network activate.

I temporarily hid the form using “display: none” on the header-search class. You can find this in the jetpack css editor (appearance -> edit css).

Hope you can help!

Thanks,
Mike

[Ernest MarcinkoKeymaster]

Hi Mike!

Will look at this first thing tomorrow morning as soon as I get into the office (~9 hours). Thank you for the detailed description and login details. It will make this a lot easier to solve 🙂

Probably it’s just a minor issue, no worries.

Best,
Ernest

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[Ernest MarcinkoKeymaster]

Hi!

I almost got this. It was something wrong with the multisite options, I reverted it to default and it shows results now. However if I select the agent and the property custom post type, it does not search them. Couldn’t figure out why yet. Can you please check the ftp access you gave, I cannot log in through my ftp client with it. I might need to run a few debugging test to figure out why it isn’t searching the properties 🙂

Thanks!

Best,
Ernest

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[damikoParticipant]

Ah, yes… the user name should be enterta0 for the ftp. Apologies.

Thanks for the good support!

[damikoParticipant]

Any luck? I might have to rehide the search form if it’s going to take a bit.

[Ernest MarcinkoKeymaster]

I was just going to sleep when I got your message. I’m located in central Europe 🙂 I’ve updated the sidebar of this site to see the support schedule, so customers from US and Australia won’t get frustrated.

Anyways, I’m going to look at this in a minute. Will let you know if I find the problem 🙂

Thanks!

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[Ernest MarcinkoKeymaster]

Hi!

Still cant login to ftp. I have tried the username enterta0 with the given url and also with the web url, but no luck 🙁

Can you please check it again?

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[damikoParticipant]

Arg! Turns out the password was incorrect.

entertainmentsudbury.com
enterta0 / ZildianX869

Thanks

[Ernest MarcinkoKeymaster]

Hi!

Good news! I have located the issue, it was something wrong with the content filtering, not sure what. Either way, I tracked down and removed 1 line from the search, it should work now perfectly!

Best,
Ernest

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

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