Some Contents Missing

This topic contains 22 replies, has 2 voices, and was last updated by

 
Participant
1 year ago.

Viewing 15 posts - 1 through 15 (of 23 total)
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  • #30816

    Participant

    Hi,
    I hope your business is still running so well during these tough times.
    On my side, we need your support to resolve This Issue and here is the page URL on which you will be able to reproduce the issue on One of our Staging Sites

    Please let me know once you are successfully logged in
    Thanks 🙂

    #30835

    Hi,

    Thank you for the details. I checked the site, but I am seeing the bottom part on the home page: https://i.imgur.com/T7GEevP.png
    Try clearing your site cache, it will probably resolve the issue.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #30853

    Participant

    Hi,
    I did cleared the cache for the last 7 seven days right away when it happened for the first time but the issue was still there. But now it is working fine. Do you have any idea why it wasn’t even though I previously cleared the cache ?

    #30869

    Well if there was maybe some sort of a custom CSS implemented or a browser extension active, those could also explain that. But I am almost a 100% sure it is the cache. Even if you clear your site cache, it does not neccessarily mean, that the browser will immediately get the new content, if previously cache expiration headers were defined – then the browser will keep serving the cached content. If there is a CDN as well, it may also complicate the things, as it delays the changes even more.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #30878

    Participant

    ok I understand a lot better now. Thanks a lot for the details and have some great holidays of the end of the year 🙂

    #30888

    You are very welcome 🙂 We wish you great holydays and a happy new year too!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #30899

    Participant

    Thanks take care 🙂

    #30907

    Participant
    You cannot access this content.
    #30913

    Thanks!

    The issue on that case is, that the fixed header is covering up the search bar visibility. The problem with that, that it is not possible to detect, the plugin can only scroll to the window viewport. I’m afraid I cannot do anything about it.

    You can try a custom function to croll after the animation completes, but I am not sure if it will do any good:

    add_action('wp_footer', 'asp_custom_wp_footer');
    function asp_custom_wp_footer() {
      ?>
      <script>
      jQuery(function($) {
        var t;
        $('.asp_main_container').on('asp_search_end', function(){
            clearTimeout(t);
            var $this = this;
            setTimeout(function(){
              $('body,html').scrollTop($('body,html').scrollTop() - 120)
            }, 740);
        });
      });
      </script>
      <?php
    }
    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #30925

    Participant

    ok thanks a lot for the code, I will try it and let you know how it goes.
    meanwhile I would like you to load this page. I deactivated the automatic load of results but it’s not working.

    #30929

    That i not the auto populate option, you can find it here.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #30933

    Participant
    You cannot access this content.
    #30938

    Make sure to set the search settings position to block. Also, check if this option is disabled on the mobile settings.

    If you want to forcefully center the block layout, you can use this custom CSS:

    .asp_sb form {
        display: flex !important;
        justify-content: center;
    }
    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #30950

    Participant

    Hi,
    I got the settings correct and things are working just perfectly as I expected 🙂

    Now my only concern is the No Results Issue. As I told you yesterday, I tried your custom code and it was not working yet…Do you have any other ideas please ?

    Thanks for your time 🙂

    #30955

    Unfortunately that is possibly the only way. I am not seeing that custom code on the linked page, so there still might be hope. Make sure to place it into the functions.php file in your active theme/child theme directory. After that, clear all layers of cache so it populates to the front-end.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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