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This topic contains 22 replies, has 2 voices, and was last updated by Alex Meda 2 years, 10 months ago.
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- December 19, 2020 at 8:12 pm #30816
Hi,
I hope your business is still running so well during these tough times.
On my side, we need your support to resolve This Issue and here is the page URL on which you will be able to reproduce the issue on One of our Staging SitesPlease let me know once you are successfully logged in
Thanks πDecember 21, 2020 at 1:32 pm #30835Hi,
Thank you for the details. I checked the site, but I am seeing the bottom part on the home page: https://i.imgur.com/T7GEevP.png
Best,
Try clearing your site cache, it will probably resolve the issue.
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
December 21, 2020 at 4:44 pm #30853Hi,
I did cleared the cache for the last 7 seven days right away when it happened for the first time but the issue was still there. But now it is working fine. Do you have any idea why it wasn’t even though I previously cleared the cache ?December 22, 2020 at 11:07 am #30869Well if there was maybe some sort of a custom CSS implemented or a browser extension active, those could also explain that. But I am almost a 100% sure it is the cache. Even if you clear your site cache, it does not neccessarily mean, that the browser will immediately get the new content, if previously cache expiration headers were defined – then the browser will keep serving the cached content. If there is a CDN as well, it may also complicate the things, as it delays the changes even more.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
December 22, 2020 at 4:44 pm #30878ok I understand a lot better now. Thanks a lot for the details and have some great holidays of the end of the year π
December 23, 2020 at 9:30 am #30888You are very welcome π We wish you great holydays and a happy new year too!
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
December 23, 2020 at 4:17 pm #30899Thanks take care π
December 26, 2020 at 3:35 pm #30907You cannot access this content.December 28, 2020 at 2:42 pm #30913Thanks!
The issue on that case is, that the fixed header is covering up the search bar visibility. The problem with that, that it is not possible to detect, the plugin can only scroll to the window viewport. I’m afraid I cannot do anything about it.
You can try a custom function to croll after the animation completes, but I am not sure if it will do any good:
Best,add_action('wp_footer', 'asp_custom_wp_footer'); function asp_custom_wp_footer() { ?> <script> jQuery(function($) { var t; $('.asp_main_container').on('asp_search_end', function(){ clearTimeout(t); var $this = this; setTimeout(function(){ $('body,html').scrollTop($('body,html').scrollTop() - 120) }, 740); }); }); </script> <?php }
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
December 29, 2020 at 2:43 am #30925ok thanks a lot for the code, I will try it and let you know how it goes.
meanwhile I would like you to load this page. I deactivated the automatic load of results but it’s not working.December 29, 2020 at 11:04 am #30929That i not the auto populate option, you can find it here.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
December 29, 2020 at 11:19 pm #30933You cannot access this content.December 30, 2020 at 12:35 pm #30938Make sure to set the search settings position to block. Also, check if this option is disabled on the mobile settings.
If you want to forcefully center the block layout, you can use this custom CSS:
Best,.asp_sb form { display: flex !important; justify-content: center; }
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
December 30, 2020 at 8:03 pm #30950Hi,
I got the settings correct and things are working just perfectly as I expected πNow my only concern is the No Results Issue. As I told you yesterday, I tried your custom code and it was not working yet…Do you have any other ideas please ?
Thanks for your time π
January 2, 2021 at 10:31 am #30955Unfortunately that is possibly the only way. I am not seeing that custom code on the linked page, so there still might be hope. Make sure to place it into the functions.php file in your active theme/child theme directory. After that, clear all layers of cache so it populates to the front-end.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
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