Some Contents Missing

[Alex MedaParticipant]

Hi,
I hope your business is still running so well during these tough times.
On my side, we need your support to resolve This Issue and here is the page URL on which you will be able to reproduce the issue on One of our Staging Sites

Please let me know once you are successfully logged in
Thanks 🙂

[Ernest MarcinkoKeymaster]

Hi,

Thank you for the details. I checked the site, but I am seeing the bottom part on the home page: https://i.imgur.com/T7GEevP.png
Try clearing your site cache, it will probably resolve the issue.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[Alex MedaParticipant]

Hi,
I did cleared the cache for the last 7 seven days right away when it happened for the first time but the issue was still there. But now it is working fine. Do you have any idea why it wasn’t even though I previously cleared the cache ?

[Ernest MarcinkoKeymaster]

Well if there was maybe some sort of a custom CSS implemented or a browser extension active, those could also explain that. But I am almost a 100% sure it is the cache. Even if you clear your site cache, it does not neccessarily mean, that the browser will immediately get the new content, if previously cache expiration headers were defined – then the browser will keep serving the cached content. If there is a CDN as well, it may also complicate the things, as it delays the changes even more.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[Alex MedaParticipant]

ok I understand a lot better now. Thanks a lot for the details and have some great holidays of the end of the year 🙂

[Ernest MarcinkoKeymaster]

You are very welcome 🙂 We wish you great holydays and a happy new year too!

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[Alex MedaParticipant]

Thanks take care 🙂

[Alex MedaParticipant]

You cannot access this content.

[Ernest MarcinkoKeymaster]

Thanks!

The issue on that case is, that the fixed header is covering up the search bar visibility. The problem with that, that it is not possible to detect, the plugin can only scroll to the window viewport. I’m afraid I cannot do anything about it.

You can try a custom function to croll after the animation completes, but I am not sure if it will do any good:

add_action('wp_footer', 'asp_custom_wp_footer');
function asp_custom_wp_footer() {
  ?>
  <script>
  jQuery(function($) {
    var t;
    $('.asp_main_container').on('asp_search_end', function(){
        clearTimeout(t);
        var $this = this;
        setTimeout(function(){
          $('body,html').scrollTop($('body,html').scrollTop() - 120)
        }, 740);
    });
  });
  </script>
  <?php
}

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[Alex MedaParticipant]

ok thanks a lot for the code, I will try it and let you know how it goes.
meanwhile I would like you to load this page. I deactivated the automatic load of results but it’s not working.

[Ernest MarcinkoKeymaster]

That i not the auto populate option, you can find it here.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[Alex MedaParticipant]

You cannot access this content.

[Ernest MarcinkoKeymaster]

Make sure to set the search settings position to block. Also, check if this option is disabled on the mobile settings.

If you want to forcefully center the block layout, you can use this custom CSS:

.asp_sb form {
    display: flex !important;
    justify-content: center;
}

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[Alex MedaParticipant]

Hi,
I got the settings correct and things are working just perfectly as I expected 🙂

Now my only concern is the No Results Issue. As I told you yesterday, I tried your custom code and it was not working yet…Do you have any other ideas please ?

Thanks for your time 🙂

[Ernest MarcinkoKeymaster]

Unfortunately that is possibly the only way. I am not seeing that custom code on the linked page, so there still might be hope. Make sure to place it into the functions.php file in your active theme/child theme directory. After that, clear all layers of cache so it populates to the front-end.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[Author]

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