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http://screencast.com/t/wdQVP0usdjS
Statistics page is not working. Do you really need access to the files? or it’s a known problem?
As I can tell from the screenshot you are using an outdated version of the search. Please upgrade to version 2.4, you can download it from codecanyon.
Steps to safe upgrade:- Remove all the search instances you have created
- Remove the shortcodes from all of the posts/pages and the widgets as well
- Uninstall the search plugin and delete the files
- Install the new version
This should solve the problem with the statistics page as well.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
http://screencast.com/t/hIIhHdOe
same thing on a clean install.
Ok. I can’t see from the screenshot where is that coming from exactly. Can you make a wider screenshot and perhaps clicking on that error? I’m unable to reproduce this on any of my test installs.
On the other hand this is just a client side javascript error, it should not affect the statistics page (it’s not using the .sortable(), which causes the error), but I guess that the plots are not viewing because of this.
Also, if you cold provide temporary admin/ftp access it would help me a lot to locate the source of this as I can’t reproduce the issue unfortunately.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
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