- August 4, 2015 at 12:50 am #5481
I like this plugin a lot, but now it is installed, the backend does not work.
The backend interface appears but none of the buttons respond to mouse clicks and I cannot drag any items.
I am using Chrome but I tried Safari and it still has the same problems. I did an error check and resolved all read/write problems (there were two but I do not think it is connected)August 4, 2015 at 8:43 am #5483
I can’t tell exactly unless I see it, but you can try 2 things:
- Swtich the theme temporary to the default, and see if it works then.
- Turn off every other plugin but the search and try then (or you can turn them off 1 by 1)
If it doesn’t help, you can include temporary back-end details to your ticket and I may be able to tell where the error originates from by checking the error console.Best,
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August 4, 2015 at 10:22 am #5487
Great, thanks a lot, I will try all of that.
Currently the site is down due to a server error but I will send you the log if I can’t find which plugin is causing the clash
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