The backend interface is not responding

[mattsan]

Hi

I like this plugin a lot, but now it is installed, the backend does not work.

The backend interface appears but none of the buttons respond to mouse clicks and I cannot drag any items.

I am using Chrome but I tried Safari and it still has the same problems. I did an error check and resolved all read/write problems (there were two but I do not think it is connected)

[Ernest Marcinko]

Hi!

This usually happens if a 3rd party plugin invokes a javascript error before rendering. It can also happen if the theme javascript files are loaded on the back-end as well (where they shouldn’t).

I can’t tell exactly unless I see it, but you can try 2 things:

• Swtich the theme temporary to the default, and see if it works then.
• Turn off every other plugin but the search and try then (or you can turn them off 1 by 1)

If it doesn’t help, you can include temporary back-end details to your ticket and I may be able to tell where the error originates from by checking the error console.

[mattsan]

Great, thanks a lot, I will try all of that.
Currently the site is down due to a server error but I will send you the log if I can’t find which plugin is causing the clash
Thanks again
Matt Reynolds

[Author]

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