Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Unable to return results on results page
This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko 1 year, 1 month ago.
- February 17, 2022 at 8:17 pm #36809
We are unable to return results after searching. Results do populate in the dropdown, but after hitting enter, we receive no results. I have gone through the troubleshooting in the documentation and have not been able to solve it.
To recreate, type “container” into the input. If you wait you will see 2 items populate in the dropdown. However, if you hit enter and search, no results are returned.
I am unsure if perhaps the issue is file hierarchy? Or perhaps there is a method or function we need to call in one of the core wordpress files to correctly return results? We used a custom fields based approach, so we usually do not return
the_content()in most of our pages. Attached is a screenshot of all the php files we are using at the theme level. You will see some of them are custom and some are the core wordpress files.
Attachments:You must be logged in to view attached files.February 18, 2022 at 10:56 am #36831
Thank you for the details, it helps a lot!
I have logged-in, checked the configuration, but that is definitely okay. Then I checked the theme editor, and the issue is the search.php file in the theme directory – it does not output the results whatsoever. It loops through, but nothing is ever printed: https://i.imgur.com/KZwNpxN.png
There are matches, and they get to the results handler, but they are not printed by the theme.Best,
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