Updating

This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 5 years, 4 months ago.

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  • #11926
    desc
    desc
    Participant

    Hello,

    I bought Ajax Pro and installed it for a domain that I used for less than a month. I then got rid of that domain and the wordpress account associated with it and installed Ajax Pro on my new domain/WP account.

    I’m now unable to update the plugin via WP as I’m given an error that says: “This purchase code is already activated for a different site”.

    How can I get this fixed? I’m only using it on one website.

    Thank you!

    #11928
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    You have to de-activate the purchase code to that domain, which you can do remotely as well (even if the domain does not exist anymore). Please check the Automatic Updates: Deactivating from another site section in the documentation, it is what you are looking for.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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