Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › web page isn't at the top position when starting or refreshing
This topic contains 5 replies, has 2 voices, and was last updated by Numaphon 5 years, 11 months ago.
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- October 21, 2017 at 3:04 pm #15235
Dear Ernest,
my web page not display correctly, can you advise me how to fix the problem.
I attached herewith the photos comparing the display of my web page when starting,
without ajs plugin, the position is OK
with ajs plugin, the position is always stop at the point plugin placedI would like my web page to display correctly at the the top of the page when starting or refreshing
best regards,
NumaphonAttachments:
You must be logged in to view attached files.October 21, 2017 at 3:10 pm #15237October 23, 2017 at 9:47 pm #15259Hi!
Currently it looks all right to me: https://i.imgur.com/HXDDyfR.jpg
Best,
Has the issue been resolved? Or is it on a specific page?
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
October 23, 2017 at 9:53 pm #15260Dear Ernest,
the issue can’t be solved right now, it’s quite frustrated me a lot. I have tried many alternative ways, but not success.
Can you look into this for me.My notice from the very beginning, the page will start at the point where ASP’s code is placed.
Looking forward for your kind assistance.
Best regards,
NumaphonOctober 23, 2017 at 10:01 pm #15261Ah, okay, I think I understand what you mean now. You might have enabled the auto-scroll to results option for that search instance. Make sure to turn this option OFF: https://i.imgur.com/9bCN8jU.png
Save the option, then clear the cache (if you have any), and reload the page by hitting CTRL + SHIFT + R, and it will solve it immediately. Check this on all search instances, just in case.I thought there was something with the page code, but now I understand 🙂 Sorry about the missunderstanding.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
October 23, 2017 at 10:08 pm #15262wow !!!!
Ernest, you’re great. I got it right now.Thanks so much.
Numaphon - AuthorPosts
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