Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Website down – Search Pro error
This topic contains 5 replies, has 2 voices, and was last updated by midhunbaby 4 years ago.
- AuthorPosts
- May 21, 2019 at 9:40 am #22779
Dear Team
Our website is showing error due to the search pro plugin. Kindly check immediately.
We cannot keep site down for long.
Attachments:
You must be logged in to view attached files.May 21, 2019 at 9:45 am #22781Hi,
That error reports, that one of the core plugin files are missing. Please make sure to re-install the plugin via the plugin manager, that will resolve the issue.
Missing plugin files usually happen due to incorrect FTP uploads or host file system errors.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
May 21, 2019 at 10:05 am #22786Hi,
Do I lose all my setting If I reinstall?
Do I need to configure my setting again?
Please confirm
May 21, 2019 at 10:06 am #22788Hi,
No, if the database was not altered, then all your settings will remain.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
May 21, 2019 at 11:53 am #22789Hi,
I am not able to login to backend because of error.
Can you helpThank you
May 21, 2019 at 12:13 pm #22790please ignore my previous mail.
It worked
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