Website down – Search Pro error

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Participant
2 years, 8 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #22779

    Participant

    Dear Team

    Our website is showing error due to the search pro plugin. Kindly check immediately.

    We cannot keep site down for long.

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    #22781

    Hi,

    That error reports, that one of the core plugin files are missing. Please make sure to re-install the plugin via the plugin manager, that will resolve the issue.

    Missing plugin files usually happen due to incorrect FTP uploads or host file system errors.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22786

    Participant

    Hi,

    Do I lose all my setting If I reinstall?

    Do I need to configure my setting again?

    Please confirm

    #22788

    Hi,

    No, if the database was not altered, then all your settings will remain.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22789

    Participant

    Hi,

    I am not able to login to backend because of error.
    Can you help

    Thank you

    #22790

    Participant

    please ignore my previous mail.

    It worked

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