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When users click search without a keyword getting a critical error

Home Forums Product Support Forums Ajax Search Pro for WordPress Support When users click search without a keyword getting a critical error

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  • #42268
    felix billingtonfelix billington
    Participant

    Hi there,

    I’ve started using the plugin on my site and it works great but when users don’t enter a keyword and just hit enter or click the magnifier icon then it goes to this URL: https://magellanmotorcycletours.co.uk/?s=&asp_active=1&p_asid=1&p_asp_data=1&filters_initial=1&filters_changed=0&qtranslate_lang=0&current_page_id=20755

    And they get a wordpress error page:

    “There has been a critical error on this website.

    Learn more about troubleshooting WordPress.”

    Any ideas what’s causing this and how I can rectify it?

    #42269
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    Thanks for the details it helps a lot!

    There seems to be a mod_rewrite or URL rewrite rule applied for the search results page, and it tries to redirect the search results base from the default ?s=phrase to /search/phrase/ URL, but it does not seem to work properly.
    If I try to visit the search results page simply by going to https://magellanmotorcycletours.co.uk/?s=test
    ..then I get the same error. For other phrases (for example: https://magellanmotorcycletours.co.uk/?s=phrase ) redirects to the modified URL but there is still a 404 error reported.

    Make sure to check this custom URL rewrite/mod_rewrite .htaccess rule, it does not seem to work okay, it is very likely the cause of the issues.

    #42282
    felix billingtonfelix billington
    Participant

    Thanks for the prompt response Ernest, I’ll take a look and see if I can find whats doing the URL modifications 👍

Viewing 3 posts - 1 through 3 (of 3 total)
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