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Ok, I will make sure to do that whenever I make an update to a product. I just tried the search again, and it is working properly for me, too!
Thanks!
I asked if you installed that fixed version because I just added hydrate as a negative keyword to the two products shown crossed out in the attached image. They still show up when I search using hydrate.
Is there another step I need to perform beyond saving that product after adding the negative keyword?
Thanks, glad I could help in this case.
Did you say that you already installed the fixed version on our website?
Wow, the difference this has made is very noticeable. I can’t thank you enough. Outstanding service and support, my friend!
Yes, I can see a noticeable improvement for sure. Thank you so much for the help with this! One question…I was using the other database because the way I had it set up, it would show, for example, any product associated with the word “creatine” in the results. But, with the indexing engine, it does not. How would I set it up now so that the products that are based on creatine show and not just the ones with creatine in the title? I used the product title because I was not sure how to do it the way I described above.
