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Hi Earnest
The site has now gone live, but another issue has just come to light.

Consider 3 agents with the following post codes:
Linda – RH1 , RH2 , RH6, KT17, KT18, KT19, KT20
Michelle – RH12, RH13, RH14
Ash – UB1,UB2,UB3,UB4,UB5,UB6,W7,W13

Using the tool, if you search using keyword “RH1 4BU” you get the three agents retrieved. What we want is just for Linda only to be retrieved. Of course, we can see why Michelle is returned.

In the Agent admin section, if we record 3-character post codes with a space at the end before the comma, to make it look like 4 characters (e.g. “RH1 “), can we make the tool ensure it looks at the first 4 characters to retrieve the result?

I was initially surprised Ash was retrieved but later saw that the “4BU” is also returning “UB4”. Can this be adjusted such that only the first 4 characters of a keyword (e.g. “RH1 “) are taken into consideration during a search.

Many thanks for your help

Femi

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Hi Ernest,
I’ve done a quick test and it looks like this has worked!
Many thanks for your prompt and outstanding support

Regards
Femi

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Hi Ernest,
Do you think there’s a solution in view? We are planning to go live next week and I’m getting a bit worried.

Just in case I didn’t explain the issue well the other time, see attached image for a pictorial illustration. This assumes you have two records (partial post codes) in your database.

Thanks
Femi

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Hi Earnet,

I tried that previously but didn’t retrieve either of the Agents as that seems to work with exact matches. What I’m looking for is not an exact match but for the search to start from the beginning of the keyword.

Thanks

Femi

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Hi Earnest,
I’ve come across another problem while testing. For instance if Agent A has a post code of M16 and Agent B has a post code of RM16, when i do a search using keyword “M16 xyz”, it retrieves the two Agents (I’m using Logic “OR”)

What i want is for the tool to start the search from the beginning of the string “M….” such that only Agent A with post code of M16 is retrieved. Agent B with post code “RM16” should not be returned.

Many thanks for the help so far

Regards
Femi

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Hi Ernest,
Perfect! I’ll test as soon as i can and let you know. I’m sure it will be ok (lol).
Thanks for your great help
Femi

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Hi Ernest,
Yes you are right. But if i take ‘wa7’ out of the default, it is no longer working when the post code is not valid.
Sorry to be a bother but quite keen to get this to work.
Thanks
Femi

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Hi Ernest
Excellent!!! Many thanks for that.

I noticed though that it sometimes come up with an agent in addition to the default one. For instance, if you search for “wa7 3tu”, you get “Allan Melvin” and the default agent. It should work in such a way that you only get the valid agent or the default.

Thanks for your tenacity on this. You’ve made the installation of a key tool stress-free

Femi

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Hi Ernest,
It just does not come up with anything if the post code entered is not in the available list.

The test site is hosted on a multi-site C-panel so i will need to arrange a temporary ftp account with the site owner.

I however think the issue will be within the context of the WordPress administration i.e. the plugin and how i have set it up. If its working for you, it may be the configuration i have used. Do you want to have a look at that? The log in details provided earlier is still functional.

thanks
Femi

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Hi Ernest,
That’s what i tried at the onset but still not working.
$ids = array(247); // Ids of posts/pages/cpt

Do i need to make any adjustments in the settings section?

Thanks
Femi

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