[Manoj Perera]

I am writing to express my extreme dissatisfaction with the level of support I have been receiving. It appears there is no intention to resolve my issue, as the process is making no progress, and I am only receiving periodic screenshots without a solution.

While I appreciate the quality of your product, good product quality must be accompanied by effective support.
Given the lack of resolution, please confirm the process for canceling my subscription and initiating a full refund.

[Manoj Perera]

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