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Viewing 9 posts - 1 through 9 (of 9 total)
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  • March 15, 2023 at 6:47 pm in reply to: Google Analytics Integration #41801
    gravocincgravocinc
    Participant

    Refreshed all our caches. Everything is now working as expected. Thank you!

    March 14, 2023 at 4:47 pm in reply to: Google Analytics Integration #41754
    gravocincgravocinc
    Participant

    I am currently not seeing results within our Google Analytics dashboard.

    March 14, 2023 at 4:20 pm in reply to: Google Analytics Integration #41753
    gravocincgravocinc
    Participant

    Thank you Ernest! We deeply appreciate your help.

    March 13, 2023 at 10:20 pm in reply to: Google Analytics Integration #41742
    gravocincgravocinc
    Participant

    You cannot access this content.

    March 10, 2023 at 7:20 pm in reply to: Google Analytics Integration #41712
    gravocincgravocinc
    Participant

    We do have strict security / security headers on the production website which might be blocking external JS files.

    If you know of the external Javascript/jQuery files or library, could you mention them to us so that we could whitelist them?

    If requested, we could replicate the same security on the development website that we have set up for you.

    March 10, 2023 at 2:55 pm in reply to: Google Analytics Integration #41709
    gravocincgravocinc
    Participant

    Good day Ernest,

    I have since 1) saved the search instance settings and 2) deleted and then uploaded the ASP plugin via the WordPress dashboard.

    Please let me know if this is now working as expected.

    Sincerely,
    Bradley

    March 9, 2023 at 7:23 pm in reply to: Google Analytics Integration #41707
    gravocincgravocinc
    Participant

    I have since switched back to “Optimized” and cleared the cache within ASP, Divi, and WP Engine. Please give this a check.

    March 9, 2023 at 4:24 pm in reply to: Google Analytics Integration #41705
    gravocincgravocinc
    Participant

    You cannot access this content.

    March 8, 2023 at 3:26 pm in reply to: Google Analytics Integration #41681
    gravocincgravocinc
    Participant

    Hi Ernest,

    I have since removed the custom events. We are using GA4 from Google Analytics. I have placed the related tracking ID into the Ajax Search Pro settings [G-M7J1N5FQZQ].

    I am confused then why we haven’t been getting any search event hits presented in Google Analytics?

    We have had over 20,000 page views and have been testing the ASP search. This was set up last Monday, so well over that recommended 5 days.

    We are getting other events to appear within our GA dashboard (see attached image).

    Also attached is a screenshot regarding our settings within the ASP analytics integration.

    Sincerely,
    Bradley

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Viewing 9 posts - 1 through 9 (of 9 total)