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Viewing 4 posts - 1 through 4 (of 4 total)
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  • in reply to: Error in my website due to Ajax Search Pro plugin #35994
    hebaelhakim85hebaelhakim85
    Participant

    Also one more thing Ernest

    I received this error message just now related to MEGA SEARCH ADVANCED AJAX LIVE SEARCH – is this part of your product and can you help me troubleshoot this too?

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Mega Search : Advanced Ajax Live Search.

    First, visit your website (https://hebaelhakim.com/) and check for any visible issues. Next, visit the page where the error was caught (https://hebaelhakim.com/cms/wp-admin/post.php?post=15256&action=edit) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://hebaelhakim.com/cms/wp-login.php?action=enter_recovery_mode&rm_token=66HX9rxeNVlqVKAnTXHnf0&rm_key=IPpp9wGt7KaLoPwMQ5dLrR

    in reply to: Error in my website due to Ajax Search Pro plugin #35993
    hebaelhakim85hebaelhakim85
    Participant

    Yes that works now Ernest!! Thanks so very much you’ve been an amazing help!

    I might be scrapping this entire website but I want to keep the Ajax Search Pro functionality – can this work under any theme I choose and are there any tutorials on how best to use it or customise it because I worked on this a very long time ago and need to refresh my memory on how to best use this tool.

    Thanks again for all your help!

    in reply to: Error in my website due to Ajax Search Pro plugin #35990
    hebaelhakim85hebaelhakim85
    Participant

    Hi Ernest,

    Thanks so much for your help with the manual optimisations. It does look like the error message has gone and when I click on the magnifying glass after entering a search term yes it brings up the results however something is still not working as it was before.

    Before, when I used to enter a search term without even pressing the magnifying glass it would right away bring up the image results under the search bar as per the attached image (I can’t really demonstrate it because it’s not working).

    Is there a way to bring that back?

    Thanks
    Heba

    in reply to: Error in my website due to Ajax Search Pro plugin #35987
    hebaelhakim85hebaelhakim85
    Participant

    Hi Ernest

    Thanks for your reply. I tried the two things you mentioned and I am not sure it fixed the issue and it’s still occurring… Still the same issue even when I go to Incognito browser

    What else can I try?

    Thanks
    Heba

Viewing 4 posts - 1 through 4 (of 4 total)