Ajax Search Pro not retrieving real time results when typing into search bar.

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This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 3 months, 2 weeks ago.

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  • Author
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  • #39696
    GabrielMcCay
    GabrielMcCay
    Participant

    The Ajax Search Pro bar is not retrieving live results in real time. It will search if you hit enter / return, but other sites we have it running on it pulls results in real time as you are typing. For example, the keywords information should hit pages and display in the search before hitting enter / return.

    We went through the troubleshooting steps outlined here:
    https://wp-dreams.com/knowledge-base/important-before-opening-a-support-ticket/

    Custom Ajax Handler Off
    Tried changing theme with no luck
    Deactivated and reactivated Ajax Search Pro, no luck
    Disabled all other plugins and tested, no luck.

    Are there any other steps that you would recommend or can suggest?

    Thank you kindly.
    With respect,
    Gabriel McCay

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    #39707
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Thank you for all the details!

    I assume you are reffering to the search box from the screenshot, which is in the site header.
    The reason it does not work is, that it is not the search box from our plugin – it seems to be the default Elementor search widget. First, you need to place the search shortcode to the page. You can also use a widget, or via a page editor.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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