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Just brought the plugin and cant use it on my theme

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Just brought the plugin and cant use it on my theme

Viewing 15 posts - 1 through 15 (of 21 total)
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  • #53731
    info_LJ2Uinfo_LJ2U
    Participant

    Hi,

    Just purchased the pro version yesterday. Can you show me how to installed in my wordpress? I can’t use it in my theme. I read your documentaries but not helping.

    there is no setting to change the search bar.

    mys site use this theme:
    https://themeforest.net/item/greenmart-organic-food-woocommerce-wordpress-theme/20754270/

    regards
    Irwan

    #53732
    info_LJ2Uinfo_LJ2U
    Participant

    You cannot access this content.

    #53735
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    Thank you for the details!

    Have you managed to contact the theme support? I would rather not make any modifications to the theme if the developer has a better suggestion.

    #53745
    info_LJ2Uinfo_LJ2U
    Participant

    I think it is safe if you change the child theme

    #53746
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Did they recommend anything via their support? Let me know.

    I am more than happy to help, but I can’t promise anything as this is a theme related issue.

    I tried to access the website, but it shows me a 2fa message: https://i.imgur.com/r1LOwgH.png
    Can you please also add temporary FTP details? Editing files via the theme editor is not safe.

    #53748
    info_LJ2Uinfo_LJ2U
    Participant

    You cannot access this content.

    #53759
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Thank you!

    I get still this message when I try to log-in: https://i.imgur.com/20BAVjT.png

    #53771
    info_LJ2Uinfo_LJ2U
    Participant

    You cannot access this content.

    #53772
    Ernest MarcinkoErnest Marcinko
    Keymaster

    I’m still getting the same message after entering the details: https://i.imgur.com/PPb4tox.png
    It wants me to enter 2FA authenticator code. Can you turn that off?

    #53857
    info_LJ2Uinfo_LJ2U
    Participant

    You cannot access this content.

    #53864
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Sure! Thanks, that works, however I have no access to the theme file editor: https://i.imgur.com/jM1wBVf.png

    Can you please add temporary FTP details as well so I can look at the theme files and locate where the integrated search form is?
    I can try it via the wordpress theme file editor, but that is much more dangerous, if I make any mistake it will instantly cause a server error which I can’t recover.

    Please mind that I can’t promise anything as this is a theme related issue, but I will try to help as much as I can.

    Also, let me know if the theme support responded, that would make this super easy.

    #53872
    info_LJ2Uinfo_LJ2U
    Participant

    You cannot access this content.

    #53881
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Thank you!

    Good news! I managed to find a solution. I have copied the greenmart/page-templates/parts/productsearchform.php file to the child directory and changed the search to the ajax search pro shortcode.

    Make sure to clear the cache, and it should be visible.

    #53887
    info_LJ2Uinfo_LJ2U
    Participant

    Your are Genius. It works now.

    I should be fine even after i update the theme right?

    And how to change the colour of the search ? the site using green, and your search is red. a bit mis match. I can’t find a way to change the colour.

    regards
    Irwan

    #53890
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You are welcome Irwan! Yes, this will stay with the updates as it is in a child theme.

    You can change the search theme here, and customize all the layouts under these settings.

Viewing 15 posts - 1 through 15 (of 21 total)
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