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Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 7, 2015 at 12:33 pm #4430
    Christian NießingChristian Nießing
    Participant

    Hello,
    my search does not give any result. It seems as if there is a server error. Can You please help me?

    April 7, 2015 at 12:52 pm #4432
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    I can’t seem to access your server, it’s giving me a white page. Based on your purchase date I suppose you updated from an older version. In this case please follow the safe update steps, which you can find in the 1st chapter of the documentation or here in the knowledge base. That will most likely solve this issue.

    April 10, 2015 at 12:58 pm #4464
    Christian NießingChristian Nießing
    Participant

    Hi,
    please take a look again. For example: http://www.kraso.de/unternehmen/

    I followed all steps but that did not take affect. I there an option to export search settings, before I have to create a new search from scratch…

    April 10, 2015 at 1:26 pm #4465
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    Yes, the page is working now. I can’t see the search anywhere however. I logged into the backend and tested there, but I got results without problems.

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