Rotating process wheel without results

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This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 9 years, 5 months ago.

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  • #2788


    I know thta this case ist already explained in the knowledge base. So I tried all options described:

    changing the theme (enfold > twenty fourteen)
    disabling plugins (not woocommerce)
    checking error log (is empty)
    trying different compatibility settings

    But nothing helped to solve the problem. As far as I remember the functionality was OK, before updating to a new version.

    Now that you have all access data I hope you can detect the problem.

    Thanks in advance

    Ernest Marcinko
    Ernest Marcinko


    There is a guide in the knowledge base for safe upgrading, as well as in the documentation:

    I believe you missed one step. The cache options have changed in the new version, so there is a possibility of database inconsistency. Since you give me access I did solve this for you, by simply saving the cache options without change. It should be working now correctly.

    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)

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