This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko 8 years, 11 months ago.
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Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Rotating process wheel without results
This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko 8 years, 11 months ago.
Hi,
I know thta this case ist already explained in the knowledge base. So I tried all options described:
changing the theme (enfold > twenty fourteen)
disabling plugins (not woocommerce)
checking error log (is empty)
trying different compatibility settings
But nothing helped to solve the problem. As far as I remember the functionality was OK, before updating to a new version.
Now that you have all access data I hope you can detect the problem.
Thanks in advance
Dilbert
Hi!
There is a guide in the knowledge base for safe upgrading, as well as in the documentation:
https://wp-dreams.com/knowledge-base/updating-from-older-versions/
http://wp-dreams.com/demo/wp-ajax-search-pro3/docs/#important_upgrade_notes
I believe you missed one step. The cache options have changed in the new version, so there is a possibility of database inconsistency. Since you give me access I did solve this for you, by simply saving the cache options without change. It should be working now correctly.
Best,You must be logged in to reply to this topic.
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