Search does not work as expected

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This topic contains 18 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 2 years, 1 month ago.

Viewing 15 posts - 1 through 15 (of 19 total)
  • Author
    Posts
  • #36231
    vis71
    vis71
    Participant

    Dear support,

    Why is the extension not working?
    I have a PDF that is made to search within .. When I search for bdn0sd21 it should return that PDF because it’s literly in it…

    Your search function does not work after the configuration we have made, so I want to give our backend access to investigate why this plugin is not working as expected..

    bdn0sd21 should return a result it should return this PDF
    https://docs.viscodiesel.com/2022/01/06/delphi-test/

    Thank you for your reaction.

    • This topic was modified 2 years, 3 months ago by vis71 vis71.
    #36233
    vis71
    vis71
    Participant

    You can check that BDN0SD21 should be a result by using ctrl+ F on this page http://www.docs.viscodiesel.com/boek11-compleet.pdf and type in BDN0SD21

    #36240
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #36257
    vis71
    vis71
    Participant

    Hello Ernest,

    Thank you for the excellent and quick help. According to your findi9ngs there are two problems:

    1. Filesize
    2. File content

    1. I can do something about the file size. I will make sure PDF have a limit of 20 MB then
    So the file size will no longer be a problem.

    2. Content

    Do you mean its not necessary to convert PDF with OCR ?
    Becasue I did the OCR convert, because I know that you can search within PDF information that way.

    I could also skip this OCR convertation and your extension still works ?

    One more thing, thanks for the temporary solution, I got a beter result now when searching for example for bdn0sd21 .

    There will be a lot of documents more to proces for me, so this is just the start. Can I keep using this configuration ?

    Again thank you so much, I will advise your plugin to my network !

    #36262
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #36321
    vis71
    vis71
    Participant

    Hello Ernest,

    Thank you very much, at the moment I am setting up more DATA and pages .

    I have decided to go for much smaller file size (1 PAGE PDF at a time) and higher quality DPI .

    I have a new test page I want to fill with 200 x a single PDF on a wordpress page, For now I have added 3 single PDF documents and rerun the search index.

    this is the PAGE:
    https://docs.viscodiesel.com/test-data-boek-03-c-a-v/

    First DOC in the page is directly visible here , and searchable…
    https://docs.viscodiesel.com/wp-content/uploads/2022/01/Pagina1.pdf

    I should be able to find:
    BPE2B75W100/S6471

    But unfortunatly , it gives no result….

    P.S. Thank you very much, if this setup works, I could sell your extension to more of my customers…. !

    #36322
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    The file does not seem to be accessible from my end: https://i.imgur.com/UVI5muM.png
    I tested on the server too, it recieves the same error message. Check your server configuration (.htaccess files and apache2 configs) and the firewall. There might be an IP blocking active.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #36324
    vis71
    vis71
    Participant

    Hello Ernest,

    It will be a internal system, so yes sorry I forgot to say I need to include your IP ….

    Could you give me your IP so I can white list it ?

    Thanks

    #36326
    vis71
    vis71
    Participant

    P.S. my details (Can’t find the place to edit them here)

    WEB url: https://docs.viscodiesel.com/

    ADMIN: https://docs.viscodiesel.com/wp-admin

    User: Ruud
    Pass: #VISae*2015

    #36327
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #36329
    vis71
    vis71
    Participant

    Hello Ernest,

    Thank you I have made the whitelisting.

    After that I reindexed….

    Unfortunatly I cant find BPE2B75W100/S6471 with the search function…
    this is the PAGE:
    https://docs.viscodiesel.com/test-data-boek-03-c-a-v/

    First DOC in the page is directly visible here , and searchable…
    https://docs.viscodiesel.com/wp-content/uploads/2022/01/Pagina1.pdf

    I should be able to find:
    BPE2B75W100/S6471

    But unfortunatly , it gives no result….

    #36332
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #36333
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #36335
    vis71
    vis71
    Participant

    Thank you very much, I am almost done.

    So now it gets found but I have one little thing and that is for this search result there should be 2 results…

    I get 1 at the moment, and that is the DIRECT MEDIA FILE (PDF) on location https://docs.viscodiesel.com/wp-content/uploads/2022/01/Pagina1.pdf

    But it is also (as a test) build into a page format, so this page ( https://docs.viscodiesel.com/test-data-boek-03-c-a-v/ ) should ALSO be a result ..

    Is it a setting I have not yet seen ? To include PAGES to result , because I think this was already active?

    After this I will be able to build the whole system up I beleive , so thank you very much for your help! I will defintly recommend your extension to my customers. using WordPress!

    #36336
    vis71
    vis71
    Participant

    Forgot to mention the search string I use = BPE2B75W100/S6471

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