search on front end not working

Home Forums Product Support Forums Ajax Search Pro for WordPress Support search on front end not working

This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 7 years, 7 months ago.

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  • Author
    Posts
  • #2973
    giellemme
    giellemme
    Participant

    I installed your plugin but it will not show any result. I cannot understand what is wrong…..

    #2977
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    It’s very hard to tell without further information. First you should try to go through the steps in this knowledgebase article: https://wp-dreams.com/knowledge-base/when-i-type-in-something-the-search-wheel-is-spinning-but-nothing-happens-why/

    These issues are rare, and are mostly related to a 3rd party plugin or a theme (mostly duplicate function names or similar). If you can link me to a page where the search is active, I can check the ajax response, maybe it throws some kind of error message that I can examine. In this case temporary administrator and ftp access would be great, so I can do further debugging to find the source of the issue. You can safely provide those by editing your first post and filling out the desired fields.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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