[4gcouk]

Okay thanks for your help.

It’s a shame because it’s such a great looking plugin with a great look. I’ll check with the next release of Firefox if the issue gets resolved our end. I’ve also tried replicating the issue in a different location and happens too very strange.

Thanks,
Simon

[4gcouk]

Hey,

I implemented what you suggested. Unfortunately, the problem still remains.

I would just browse around this section and view maybe the first 2 pages and see if it happens. Sometimes it happens very infrequently. Other times it can happen twice in a row. Doesn’t seem to be any consistency.

http://www.4g.co.uk/4g-guides/

[4gcouk]

Hi Ernest,

Thanks for the help so far and understand such issues can be difficult to test and debug.

I’ve just now checked it myself a third computer and the issue was replicated after clicking through around 5 articles. I’ve attached what I think is the log you requested. Apologies if it isn’t what you wanted.

Two of the computers have resolution 1680*1050 on Windows 7 Home Premium. While, the other on the same operating system with a resolution of 1366*768. As part of the testing process we disabled all Firefox plugins.

Hope that helps,
Simon

[4gcouk]

I’ve already cleared my cache numerous times and also tried on two different computers. Happens on both.

[4gcouk]

Hi Ernest,

It seems to happen on all our content pages, but only appears in Firefox (35.01) and it doesn’t happen every time a page is rendered (perhaps 1 in 4 times). It only affects the headline image for the articles.

An example of the type of page would be:
http://www.4g.co.uk/4g-news/news-features/top-10-reasons-switch-3g-4g_300111782.html
http://www.4g.co.uk/4g-news/news-features/bts-4g-service-need-know_30017983.html
http://www.4g.co.uk/4g-news/phones/coventry-set-get-boost-4g-speeds_300111899.html

When we disable the Related Posts Pro plugin the issue disappears entirely.

[4gcouk]

Thanks for all your help.

Everything is now working perfectly.

And great work on the plugin it’s fantastic and i hope it will continue to be updated.

[4gcouk]

My server host has now set the correct permissions and it’s resolved the CSS error message thanks.

“I’ve set the folder plugins/related-posts-pro/cache/ to 777, and the folder and contents of plugins/related-posts-pro/css/ 777, as indicated by the comments.”

However, I’m still not able to turn on the timthumb setting which is listed as highly recommended.

The plugin can be viewed here and I’ve turned on timthumb for a time so the error can be seen.

http://www.4g.co.uk/lg-g3-4g-phone/

[4gcouk]

Okay thanks I’ll give that a go and if it doesn’t work I’ll come back to you.

Best
Simon

[4gcouk]

Thanks, turning on the “Minified” option has now resolved the layout. And the plugin is live on http://www.4g.co.uk/lg-g3-4g-phone/

However, it’s obviously much better if we could resolve the issue to get the “timthumbs” working because i presume they reduce pageload times. And removing the error message so the plugin works as recommended can’t be a bad thing.

What permissions should the folders have? I could get my server hosting company just to double check the permissions.

We’d rather wait and see if you can spot the problem before creating temporary logins and word-press accounts.

Best regards,
Simon

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