[aprpac74]

Thanks for the info.

Let’s see what happens on your next software release.

Paul

[aprpac74]

Hi Ernest,

Just to let you know that the hosting company made some changes as per your recommendation and all is now fine.

They said:
“Hi,
the issue was with the FileBird plugin which uses different way to transfer files to the server. I’ve tweaked settings to allow it’s way of transferring files, and I was able to transfer the 20MB PDF file that you will find in uploads.”

I have now been able to manually do the update. The WP plugin update would not work – is this because I bought your plugin through CodeCanyon and hence I will always need to do it manually?

Thanks for your help

Kind regards
Paul

[aprpac74]

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[aprpac74]

Hi Ernest,

My hosting company have attempted the upgrade using WP-CLI – see screenshot. Seems there is a problem with the URL?

FTP file transfer is not supported but I can give you access using WebDAV instead if need be.

Thanks in advance
Paul

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