[cpunter_e8TM]

Hi,

I appreciate your information and your support. I’m satisfied with it.

Best,
George

[cpunter_e8TM]

Hi,

Great! Thanks for finding the root cause.

I can confirm that the issue have fixed. Did you download all source code and use AI to inspect?

Best,

[cpunter_e8TM]

Hi,

The issue still persists. It’s very annoying. I have to again and again adjust many the color options. You can check my screenshot record.

https://drive.google.com/file/d/15Q-Cgi3_A_oTBVKDPap4vlYs6C-MGHf4/view?usp=sharing

As you can see:
– I use new Incognite tab and also check “Disable cache” to prevent caching issue.
– You can notice that the colors were saved correctly for the initial saves. However, they were reset again unexpectedly. This wasted a significant amount of time for me to adjust the colors.

Hope you can help me solve this issue quickly.

Best,
George

[cpunter_e8TM]

Hi,

I could see the new color picker appearance, but the issue still have not fixed. After saving, the color option still marked as white.

Best,

[cpunter_e8TM]

Hi,

Thanks so much.

Best,

[cpunter_e8TM]

Hi,

Thanks so much for the quick fix.

Do I need update the plugin?

Best,

[cpunter_e8TM]

Hi,

I still get issue as this video.

https://drive.google.com/file/d/16uvG4sWA2yhf8mtqzexEKEY_t2tOZbwn/view?usp=sharing

I am using macOS 26.4. I also notice an error in console tab. Do you see it at your end?

Best,

• This reply was modified 5 days, 21 hours ago by cpunter_e8TM.

[cpunter_e8TM]

Hi,

Thanks for your information.

I just checked on Chrome, Incognito tab. I can see your changes in front end (red title…). But when I access to setting page, I do nothing and I see the colors like this. So I think at this moment if I just save the settings, all your changed colors will be reset to white. You do not have an issue with first time saving the settings. You will get issue when second time. (it does not keep the previous color changes).

Could you check it again quickly?

Best,

[cpunter_e8TM]

Hi,

Thanks for your reply.

I just adjusted the font family and resave to test. The colors are white again.

I use Safari browser without any extension.

Best,

[cpunter_e8TM]

Hi,

I don’t think this is cache issue. I choose a theme, then adjust the options like colors… After saving, all the colors are reset to white. You can check the search in this page.

https://www.hifi-advice.com/blog/prometheus/?page_id=42842

Best,

[Author]

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