[grahamd711]

Works now!

For future reference, if anyone is using WPEngine for their WordPress hosting… and has this issue. You need do delete the plugin on both staging and production. Then install on production first, followed by staging. Assuming something was goofed when I deployed from staging –> production multiple times yesterday.

Seems backwards but this was the only way I got it to work! Thanks for the help and super quick response, love the plugin.

[grahamd711]

Thank you for the quick reply!

I did try a the above methods and it is still not working. I do want to mention that I changed the domain as we went live on WPEngine hosting.

Old: http://www.liveintent.wpengine.com
New: http://www.liveintent.com

I don’t know if that would have any effect. Since the staging url http://www.liveintent.staging.wpengine.com remained the same (and the search still works)..I assume it is an issue with the domain possibly changing file paths somewhere along the way.

Any other ideas before I can send over admin creds? This is a production site so it is a bit concerning to be editing and testing lots of things while on the live site.

Below is some more error logs:

[Tue Feb 10 21:12:03 2015] [error] [client 38.88.218.190] PHP Fatal error: require_once() [function.require]: Failed opening required ‘/nas/wp/www/cluster-2209/liveintent/wp-content/plugins/ajax-search-pro//includes/imagecache.class.php’ (include_path=’.:/usr/share/php:/usr/share/pear’) in /nas/wp/www/cluster-2209/liveintent/wp-content/plugins/ajax-search-pro/search.php on line 11, referer: http://liveintent.com/

I went to line 11 in search.php to find the below line…

require_once(ASP_PATH.”/includes/imagecache.class.php”);

Looks like the error is being thrown because it cannot find the imagecache.class.php file?

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