[sanmita0957]

Hi Ernest,

Thank You for your inputs.

I understand the issue now. While I tried to inspect the very same element it shows me as class name “wcfm_dashboard_item_title”, please see the link : https://ibb.co/z7BHRPT
I do not find this label in post meta data. Can you please guide how do I find the post meta for the vendor name ?

Have a good day.

Many thanks
Sandy

[sanmita0957]

Thanks Ernest,

I tried deactivating ASP and reinstall ASL and it seems the duplicate sticky header occurs with both version. Only difference is ASL the top layer sticky header is responsive and ajax works fine while in ASP the top layer sticky header does not respond, hence creates issues for the users.

I do not mind duplicate header if both layers are equally responsive and ajax works fine there.

thanks

[sanmita0957]

Hi Ernest, Just to let you know I am attaching my theme’s sticky header javascript file. I did not find any duplicate creating instance there. Hence I doubt this might be created by ASP.

Many thanks
Sandy

• This reply was modified 5 years, 12 months ago by sanmita0957.

[sanmita0957]

Thank You Ernest , you can close this ticket.

[sanmita0957]

Hi Ernest,

I followed up again with theme support and they said “Our sticky option doesn’t create copies, it wraps existed code and stick regular menu” , I thought of sharing with you if it makes any sense.

Many thanks
Sandy

[sanmita0957]

Hi Ernest,

You know what, I applied the code and it seems to work almost 🙂 Great news. The search setting dropdown box when clicked does not respond else everything works fine. Can you please fix that too.

Many thanks
Sandy

[sanmita0957]

Hi Ernest,

I tried to do the recommendation in the the CSS and JS Settings but it did not work.

I contacted the theme help desk Re:Hub, it is one of most popular theme in Envanto Market if not best, but the helpdesk said:
“you are using custom plugin for search. Please, write to author of plugin if you have issues with it. We can help you with regular search of theme, which has no issues”

Please let me know what should be the next step I do not want to leave ASP plugin this is so cool.

Many thanks
Sandy

[sanmita0957]

Thank You Ernest for taking so much pain digging into this issue. Just a last advice and you can close this ticker, Is there a way to synchronize user selection between two settings from different shortcodes. If Yes please let me know.

Many thanks
Sandy

[sanmita0957]

Hi Ernest,

So I cannot show settings shortcode at two places? Is this as per design, can this be changed to show and reflect on both header and popup please.

Many thanks
Sandy

[sanmita0957]

Hi Ernest,
Yes I see something, In this screenshot https://i.imgur.com/fr72XVc.png the settings for header search is missing.

Same here : https://i.imgur.com/VInkrG4.png

Both screenshots header needs to show settings but not appearing.

Many thanks
Sandy

[sanmita0957]

Hi Ernest,

Sure, thankyou for a wonderful plugin.

I have full backup available with me, please feel free to make any changes to my website.

Thanks
Sandy

[sanmita0957]

Hi Ernest,

Thankyou, Please try again, I have cleared the cache.

Many thanks
Sandy

[sanmita0957]

Hi Ernest,

Adding to my comments above I continued my testing today and figured out that 2 instances of same search bar on the same page is creating issues. On home page I have a popup that shows settings of one instance and another instance as the search header of same search bar, I find on page load the settings is populated correctly on popup but the header search detaches the setting to be never shown again there. But when on a page there is only one instance of ASP ( example on header) running it shows perfectly with settings intact.

I am not sure why this is happening and how this can be fixed. Please help.

Many thanks
Sandy

[sanmita0957]

Hi Ernest,

I am afraid to say so but I did check and rechecked and found that both settings on popup and theme header search point to same instance of ASP.

I checked shortcode on popup here: https://ibb.co/xFXgyvR
on the ASP main page: https://ibb.co/ChSV5cj
and on the Custom Settings position shortcode here: https://ibb.co/QXjPQRM
both point to same instance.

Please login to my wordpress admin to see yourself with credentials above. https://www.pathologybazaar.in/wp-admin/

Many thanks
Sandy

• This reply was modified 6 years ago by sanmita0957.

[sanmita0957]

Hi Ernest,
Thank you, it did solve 50% of my issues. You are awesome. For understanding the other part of issue please see this screenshot :

Launch URL : http://www.pathologybazaar.in

Step 1 : https://ibb.co/Y7gFnJ6
Step 2: https://ibb.co/QMD9rkX

In step 1 I selected a custom taxonomy from filter shortcode and closed popup (page does not reload) . In step 2 I clicked to see search on header but filter settings not retained.

Many thanks
Sandy.

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