This website uses cookies to personalize your experience. By using this website you agree to our cookie policy.

Forum Replies Created

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • in reply to: Ajax Search Pro causing 500 internal error!!! #28230
    scottmasterton86scottmasterton86
    Participant

    Ok, my apologies… I think I might have found the problem and I no longer think it is due to your plugin. Sorry for that and taking up your time.

    My host is Siteground and although I haven’t totally figured it out yet, I believe it may be to do with the ‘memcached’ setting in the siteground optimizer. I am still testing and am now talking to Siteground but once I disabled memcached I was able to deactivate and uninstall the plugin. I still have a problem that I can’t restart memcached or my site goes offline again. This is posted for your info and for anyone that might have similar issue.

    thanks and again my apologies.

    in reply to: Ajax Search Pro causing 500 internal error!!! #28225
    scottmasterton86scottmasterton86
    Participant

    No, I don’t have any customization, I installed the plugin a few days ago on my live site. I created one search form within the plugin and immediately thought this is too complicated to test on my live site. So I created a staging site and have been testing everything on my staging site not on the live site.

    I now want to uninstall it on my live site and have done as I mentioned above. Please log in if you don’t believe me…. but when I deactivate the plugin the site goes offline!!!

    When I deactivate on the staging site, everything still works and when I uninstall on the staging site, everything still works but on the live site it goes offline immediately.

    Please help get this sorted I need to remove this asap.

Viewing 2 posts - 1 through 2 (of 2 total)