[szieda75]

Hey Ernest,

yes, indeed, I think that must have been it! The override feature was not activated. Once I did it, I saw changes in search results.

Thank you!

Best,
Stella

[szieda75]

Hey Ernest,

yes, I tried to switch off grouping as well but again – absolutely no difference in the order of the search results.

Thank you.

Best,
Stella

[szieda75]

Hey Ernest, yes, I did that but the search results don’t change. It’s like no matter what changes I apply, the results remain always the same.

Thank you.

Best,
Stella

[szieda75]

Hey Ernest,

thank you. I have attached the text file. The one that doesn’t work is called “Main”.

Best,
Stella

[szieda75]

Hey Ernest, that’s unfortunately, also not possible. While I was looking into the issue, I made adjustments to multiple settings to see what’s working and what is not. What I noticed – the adjustments are not working only for the main search bar (we have multiple other, smaller search bars). Do you have any idea why it could be happening or where can I look for answers?

Thank you.

Stella

[szieda75]

Hey Ernest,

I don’t think I can give you access to the back-end as the search is installed for an internally used platform in our company. Maybe we could schedule a video call and I can share my screen during the call?

Thank you.

Best,
Stella

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